Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4

Pacific Motor Service was friendly, helpful, communicative and timely in the service on our car. I would recommend and I will be going back myself.

We appreciate your honest feedback and would love to know any area we might be able to improve your experience. Thanks for the review. Until next time. Service Manager,Beau Blackwell

- Monterey
5

Our aging Audi & BMW still look great and run well with the help of good service we have received from Pacific Motors & when they tell us something has to be repaired or serviced, we get it done!!

We value your dedication and trust in our shop. You are a perfect example of how maintenance keeps your vehicle running well and off the tow truck. We appreciate your review and look forward to seeing you down the road. Service Manager,Beau Blackwell

- Monterey
4.5

Very impressed by the quality and throughness of the work performed. Recommended to many friends.

Thank you for the kind words, referrals, trust and dedication you have to our shop Mr. Penko. We appreciate your feedback and look forward to seeing you in the future. Hope you have a wonderful summer. -Service Manager, Beau Blackwell

- Monterey
4.5

Customer service was great. Explained everything that was being done to car.Good job all around.Thanks

4.5

All staff were very friendly, patient, and accommodating. Darrin was great and worked late to help me find a part I could afford then gave me a discount on my final bill. The driver was also very friendly. when the part finally arrived after several days, the mechanics immediately fixed my car so I wouldn't have to be without it on the holiday. You guys are great! Thanks for everything.

4

The staff gave the car a good once over and revealed areas that needed to be addressed and, given my confidence in and comfort with the communications and discussion, I will set appointments over the next 2 or 3 months to upgrade hoses, belts, automatic steering fluid, and eventually tire replacement. Wiull begin with belt replacement within a week or two. Thanks for your time and energy.

4

Have been taking my vehicles there for over a 1 1/2 years - and, as usual, they got the job done!

Thank you for trusting in us to get the job done. We appreciate the positve feedback.
Darin

- Pacific Grove
5

First visit to Pacific Motor Service was excellent. I was able to get an appointment right away. The gentleman that handled everything was very great! very personable, and friendly. The best part was they cleaned my car inside and out! It made my day! Thanks for the great service.

We are happy that you had a great experience at our shop. We settle for nothing less. Our first goal is customer satisfaction. Thank you for your review. We look forward to seeing you next time. Service Manager,Beau Blackwell

- Monterey
4.5

It is good to have a refreshing friendly service person. It really helps!

Thank you for your review and kind words. We appreciate your trust in us as well as your feedback. Hope all is well and stays well. =) Service Manager,Beau Blackwell

- Monterey
5

Very satisfied with quality of repair. We were able to get in the same day and the car was repaired in just a few hours.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.