Excellent service all around!

Kevin was very professional and thorough with his explanations on what needed to be repaired on my vehicle. I would recommend Pacific Motors to friends.

Pacific Motor Service offers the best in car care at affordable prices. It is a pleasure to do business with the pros at Pacific Motors. If you want the best for your care and peace of mind call Pacific Motor Service. I'm glad they are here.

Got great help with smog check. Won't go anywhere else.

Great fast service

The truck service was very quick and efficient ... good for another several thousand miles!

I had a engine problem at 4:00 on a Tuesday, and drove right there because I wanted to use a local VW repair place so I wouldnot have to dive to Salinas. I was greeted by Kevin; he took a look and then called me 1 hour later with the diagnosis, and the price to repair. The next mornig I arrived when requested to pick up my car. It was not only ready, but it was clean!!. That means a lot to me. I am grateful that I have found a VW repair place right in Butterfly Town, USA!

problem solved -hope it stays solved. the cost was higher than i expected. the courtesy trans. service-- a plus

fine and professional except computer system is extremely slow and crashed when I picked up at close of business, causing a long wait for the half dozen people trying to settle up their car and get on with their Fri evening. I had noticed the balkiness of your system before. Time for an upgrade!

I was in there a few months ago I got about over $3,000 worth of work done on my car. Kevin was very helpful and I was very pleased with my service. The check engine was something that was supposed to be fixed, but it came back on so I took the car back in. He had someone check it out and we made an appointment for the following day for it to get fixed. Due to my schedule I had to cancel the appointment and didn't have time to come in until last week. I ended up being charged for the mechanic to "look into the problem" and see what needed to be fixed. It was my understanding this had already been done. Beau said "there aren't any notes so I don't know what they did". I was not happy with my second visit because 1) I don't feel I should get charged $90 for something that was already looked into and supposed to be fixed by you guys. 2) The service with Beau was no where near the service with Kevin. I felt I was taken advantage of and charged unfairly. First visit gets 5 stars. Second visit only gets a star because the problem was fixed.