Monterey and Pacific Grove Auto Repair

4145 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4

Service was very good.

Thank you for your review. We are happy that you were pleased with our service. We look forward to seeing you down the road. Service Manager, Beau Blackwell

- Monterey
4

Good service and feedback. I liked the offer of telephonic help by service. Keep it up.

Thank you for your feedback and kind words. We appreciate your trust. Service Manager,Beau Blackwell

- Monterey
5

I’ve been servicing my 1997 Subaru Outback at Pacific Motor Service for close to 10 years now. I’ve been every time was very pleased with the quality of the service. Some months ago, when after a serious collision, I had towed my badly damaged car to PMS, I was again very pleased with the repair. A week ago, I took my car to PMS, for a tune up, break replacements, and some minor problems and got my car back in a fine running condition. Kevin and his colleagues were patient, courteous, attentive, thoroughly professional. This time, when Kevin my home that the car was ready to be picked up, my wife went to pick it up for me because I was at work. Kevin took her for a test drive, listened to her questions patiently and explained to her what was done and why. She was so impressed by Kevin, the mechanics, and the repair shop that she decided that in the future she would take her own car too to PMS. Thank you Kevin and the rest of you at PMS. Sincerely, Laszlo Horvath (and Marge)

Lazo, thank you for the glowing review of the shop and staff. The men and women of Paicific Motor Service are committed to service excellence and meeting tLazo, thank you for the glowing review of the shop and staff. The men and women of Pacific Motor Service are committed to service excellence and meeting the client expectations. Your Subaru was a success story in that the needed repairs related to the accident fall outside of “typical”. Isaias did an amazing job of discover and repair; he executes his role as Shop Forman with enthusiasm and pride. He enjoys the tough jobs and it shows. We appreciate your trust and friendship in Pacific Motor Service. Happy New Year to you and Marge. Kevin

- Pacific Grove
3

oil change and filter.

Barbara, Thank you for taking a moment form your busy schedule to write a review. We appreciate your trust in Pacific Motor Service and look forward to your next service visit. Kevin

- Pacific Grove
4

Beau did a great job at figuring out what is wrong with my vehicle and getting it fixed as soon as possible. Being a college student I do not have a lot of time to get the car fixed but he worked really well within my schedule to help ensure my car was working great before I left.

Thank you for the review Bernard but more importantly, thank you for trusting us. We appreciate your feedback and hope you have a wonderful Holiday season. Service Manager,Beau Blackwell

- Monterey
4.5

Love this place! Beau was very patient with me and my car while it had a two-week intermittent 'check engine' light problem. When it finally stayed on for good, he got me in right away and fixed it.

Thank you for your kind review Bonnie. I'm glad we were able to help you get your car back on the road quickly. We loook forward to building a long lasting relationship with you and your vehicles. Service Manager,Beau Blackwell

- Monterey
4

Kevin has extraordinary and comprehensive customer skills. Clean establishment competent technicians. It is pricey.

Rosann, I hope you are happy with the lighting system operation now...you can see again at night! Happy holidays to you and your family. We appreciate your trust and look forward to seeing you next service visit.

- Pacific Grove
4

Kevin is very helpful and the Toyota drives much better after the needed repair. We still need to return for a check up of the computer and the sensor connection.

Thank you for the kind words Mica. It's a pleasure to serve you and your family. Enjoy your fmaily time during the holiday season!! -Kevin

- Pacific Grove
5

Service was prompt and the staff was helpful. No presure up selling.

Thank you Mr. Reich it was a pleasure to meet you and serve you. we look forward to seeing you again.

- Monterey
4

The service is always good. They explain what needs to be done before they do it and then go over the work afterwards. As much as possible they work around my work schedule which is helpful. They are always friendly.

Thank you for the kind words Marilyn. We appreciate your feedback and loyalty to our shop. -Beau Blackwell

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.