Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

See Facebook page - much more than 250 words!

I read your facebook post and appreciate it very much. We are pleased that you are happy with the repairs done to your vehicle and with the feeling of your new car, well a car that feels new. =) Service Manager,Beau Blackwell

- Monterey
5

Great service, very helpful and honest feedback.

5

I appreciate knowing that my families safety is important to my mechanic. They always take the time to make sure the car is safe as if it were their own family on a road trip. We had an oil change and a trip check. Very helpful, very well done :)

The way I was thought to approach recommendations is to act if every car were my grandmothers car. We appreciate your review and our first priority is to make sure your family is in a safe and reliable vehicle. Hope you had a great trip. Service Manager,Beau Blackwell

- Monterey
4

My car had issue with a number of sensors which caused a failure of the smog test for registration. The crew at Pacific Motor Service was able to make the repairs necessary to pass smog.

We are glad we were able to help you get your car running effeciently, which helped it pass smog. Hope all is well. See you next time and thank you for your review. Service Manager,Beau Blackwell

- Monterey
5

My learning experience with Dave at the computer was the first time a mechanic tookthe time to show and explain the work that wasdone. As usual custumor service is outstanding. I'll be back!

Mr. Stansbury, we are very happy to take the time to show whats needed,why it's important and where it's located. We appreciate your response and look forward to seeing you next time. Service Manager,Beau Blackwell

- Monterey
5

Herewith and now, I take a stand,At Pacific Motors the service is grand.On openning the door, a smile I greet,And I'm called by name, that's really neat.Shall I return, it's more than likely,I'm made to feel special, and my car runs spritely.

We appreciate your review Allyn and your trust in our shop. We look forward to seeing you down the road and hope all is well. Thanks again. Service Manager,Beau Blackwell

- Monterey
4.5

I came in with a little problem (and I wanted an oil change) and they were able to fix it up quickly and at a reasonable price. The thing that really gets me is that the customer service is fantastic -- this is where I will bring any car I ever own.

We are pleased to hear you like our amazing customer service and attention to detail. We take great pride in providing great service, fair price, quality parts and staff. Thank you for your review. Service Manager,Beau Blackwell

- Monterey
5

We take both of our cars, a BMW and Audi to Pacific Motors and appreciate the great service provided by Beau and the service crew. We are given an estimate of costs and know that any maintenance that is needed immediately is taken care of and are advised about upcoming maintenance that will be required. Often we can bring the car in and it's ready in a couple of hours!

We appreciate your honest review and trust in our repair shop. It's always a pleasure to see you, we hope your have a great weekend. Service Manager,Beau Blackwell

- Monterey
5

Pacific motors found and fixed the alarm system when two separate dealers could not.

We appreciate your feedback and are very happ that your alarm is fixed correctly now. Victor did a great job on finding the issue and giving us a solution to resolve it. Service Manager,Beau Blackwell

- Monterey
5

Great job, was ready in one hour

Thank you for your review and continued trust in our shop Mr. Grisso. We hope you have a great Memorial Day weekend. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.