While traveling through my car came down with an issue I couldn't identify. I called and Beau not only got my car in right away to get it diagnosed, the shop took care of me and got me on my way faster than I could have hoped. From what I could see, my car wasn't the only one getting prompt service since everyone I saw was busy getting something done. If I knew of a shop like this at home I'd be a loyal costomer. Thanks for the friendly and fast service Beau!

Kevin was very helpful and answered all of my questions without overcharging me!

Always appreciate Beau's thorough explanations. Know it's done right, but you have to pay to play:)

Well, all's well that ends well, sorta, but there were some unnecessary glitches in getting a new battery into my '98 Isuzuz Rodeo. What could have been routine turned into several mis-ordered batteries and plenty o' wasted time. In the end, it was rather pricey, too, with $ 40 bucks charged for labor alone just to change out my batteries and re-hook one up, taking maybe one minute as the cables are clean and new having had an alternator recently installed at PMS, so there really is no justification for a $ 40 change-out in my opinion . Near $ 200.00 battery bill was pretty disappointing overall, but appreciate the service and darren does a fine job

All three locations have done outstanding work for me on three autos, each with over 100k miles. Keep up the good work.

Great Work

Our car was in the shop for 2 days to correct an oil leak. Sounds easy? No. The leak was from a gasket that could be accessed only by lifting the engine out, and that involved removing many other parts. But it all got done and done well. As usual, we were very pleased with the service.

We brought our BMW Z3 in for routine service. There was a problem with a leaky gasket. They explained the problem in detail over the phone and in greater detail when we picked up the car. We were impressed with the personal service and the contact.

First time @ Pacific Motor Service, after 22 years at the BMW dealership. These folks were GREAT!! Beau addressed ALL our questions and concerns. We had checked them out with Click and Clack, and they lived up to all the good reviews there. We will never take our two BMWs anywhere else, and feel fortunate to have found them.

Smooth and efficient with top notch service.Customer care is their first priority. No better representation of the company than Bo.Thanks for a great job.