Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4.5

Customer service was great. Explained everything that was being done to car.Good job all around.Thanks

4.5

All staff were very friendly, patient, and accommodating. Darrin was great and worked late to help me find a part I could afford then gave me a discount on my final bill. The driver was also very friendly. when the part finally arrived after several days, the mechanics immediately fixed my car so I wouldn't have to be without it on the holiday. You guys are great! Thanks for everything.

4

The staff gave the car a good once over and revealed areas that needed to be addressed and, given my confidence in and comfort with the communications and discussion, I will set appointments over the next 2 or 3 months to upgrade hoses, belts, automatic steering fluid, and eventually tire replacement. Wiull begin with belt replacement within a week or two. Thanks for your time and energy.

4

Have been taking my vehicles there for over a 1 1/2 years - and, as usual, they got the job done!

Thank you for trusting in us to get the job done. We appreciate the positve feedback.
Darin

- Pacific Grove
5

First visit to Pacific Motor Service was excellent. I was able to get an appointment right away. The gentleman that handled everything was very great! very personable, and friendly. The best part was they cleaned my car inside and out! It made my day! Thanks for the great service.

We are happy that you had a great experience at our shop. We settle for nothing less. Our first goal is customer satisfaction. Thank you for your review. We look forward to seeing you next time. Service Manager,Beau Blackwell

- Monterey
4.5

It is good to have a refreshing friendly service person. It really helps!

Thank you for your review and kind words. We appreciate your trust in us as well as your feedback. Hope all is well and stays well. =) Service Manager,Beau Blackwell

- Monterey
5

Very satisfied with quality of repair. We were able to get in the same day and the car was repaired in just a few hours.

5

See Facebook page - much more than 250 words!

I read your facebook post and appreciate it very much. We are pleased that you are happy with the repairs done to your vehicle and with the feeling of your new car, well a car that feels new. =) Service Manager,Beau Blackwell

- Monterey
5

Great service, very helpful and honest feedback.

5

I appreciate knowing that my families safety is important to my mechanic. They always take the time to make sure the car is safe as if it were their own family on a road trip. We had an oil change and a trip check. Very helpful, very well done :)

The way I was thought to approach recommendations is to act if every car were my grandmothers car. We appreciate your review and our first priority is to make sure your family is in a safe and reliable vehicle. Hope you had a great trip. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.