Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I HAVE BEEN HAVING PACIFIC MOTOR SERVICE WORK ON MY CARS FOR A FEW YEARS AND I COULDN'T BE HAPPIER! I'M A LOW TO MODERATE INCOME WOMAN AND EVEN THOUGH THEY MAY COST A BIT MORE, IT HAS BEEN WORTH IT TO ME BY FAR. NO STRESS AS THE WORK IS DONE PROPERLY THE FIRST TIME, BEST CUSTOMER SERVICE I'VE HAD ON THE PENINSULA. I KNOW I CAN TRUST THESE PEOPLE TO BE FAIR, HONEST AND HIGHLY SKILLED. THEY STRIVE FOR EXCELLENCE LIKE NO OTHER REPAIR SHOP I'VE WORKED WITH. DON'T BOTHER GOING ANYWHERE ELSE.

Thank you very much for your kind words Carole. We appreciate your trust and dedication to our shop. We hope your new vehicle is working out well for you and we are happy to have you as a customer and a friend of Pacific Motor Service,Monterey. Service Manager,Beau Blackwell

- Monterey
4.5

We are new residents to the Monterey Peninsula and looking for a reliable shop to do routine maintenance on our Hondas. Mark was extremely nice and helpful and explained everything to us in understandable language. Our car was done on time and on budget. We would recommend Pacific Motor Service to anyone who asks.

Patty & Lidsay,

Welcome to the neighborhood!It was great meeting you both and please let me know if I can assist you in the future.

Thanks,
Mark

- Pacific Grove
5

Once again, the team at Pacific Motor Service has extended the life of my 19 year old Toyota wagon. I'm grateful for their attention to detail, reliability, and quick turn around. Great work everyone!Thanks.

We appreciate your kind words and honest review Mary. It's our pleasure to help you maintain your vehicle and we always look forward to seeing you. Service Mnaager,Beau Blackwell

- Monterey
5

I had a great experience at Pacific Motor Service. Beau Black and his team were true professionals. They took wonderful care of me, and gave me more than I ever expected. I would definitely recommend others to take their vehicles to Pacific Motor Service!

Thank you very much for the kind review Karen. We appreciate your trust in our shop and look forward to buildning a long lasting relationship. Service Mnagaer,Beau Blackwell

- Monterey
5

Pacific Motors did an excellent job in fitting us in for an oil change. They made sure to check all other functions with the car and told us of upcoming services needed on the car as well as providing us with an estimate of parts and labor for future planning. Thank you for the great service!

Thanks Katie, and thanks for your feedback! Please let me know if there is anything else I can do to help.

Mark

- Pacific Grove
4.5

The Pacific Motor Service serving Monterey provided excellent service. Beau was very informative, and the staff did a superb job on the front brakes. They even washed and vacuumed the vehicle free of charge (and it really needed it). I highly recommend this auto service.

We are glad you are satisfied with our service and we appreciate your review. Thank you. Service Manager,Beau Blackwell

- Monterey
5

I am a relatively new client at Pacific Motor Service and continue to be impressed at the quality of technical expertise with my vehicle and the great customer service.

Thanks for your kind comments Erica! Let us know if we can answer any questions for you in the future.

Thanks...Mark

- Pacific Grove
5

My experience with Pacific Motor Service was exceptional. It was easy to go through the steps and make decisions about what to do. I appreciated having all the tasks and prices prioritized.

Hi Carol,
Thanks for your feedback! I am very happy to hear you had a good experience with us. Please don't hesitate to call me if I can be of assistance.

Mark Lavin
Service Manager
Pacific Motor Service

- Pacific Grove
5

I recently took my car in for some work. Beau, at the front desk, was helpful as always, my car was done in a prompt manner, and I have every confidence that the guys working on it did a very thorough job. I appreciate being able to take my car to Pacific Motor and know that I can trust them.

Thank you for giving us the opportunity to earn your trust and service your vehicle.We value your feedback as well. Hope all is well. Service Manager,Beau Blackwell

- Monterey
4.5

Very well done - car moving smoothly, at last.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.