Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

First visit to Pacific Motor Service was excellent. I was able to get an appointment right away. The gentleman that handled everything was very great! very personable, and friendly. The best part was they cleaned my car inside and out! It made my day! Thanks for the great service.

We are happy that you had a great experience at our shop. We settle for nothing less. Our first goal is customer satisfaction. Thank you for your review. We look forward to seeing you next time. Service Manager,Beau Blackwell

- Monterey
4.5

It is good to have a refreshing friendly service person. It really helps!

Thank you for your review and kind words. We appreciate your trust in us as well as your feedback. Hope all is well and stays well. =) Service Manager,Beau Blackwell

- Monterey
5

Very satisfied with quality of repair. We were able to get in the same day and the car was repaired in just a few hours.

5

See Facebook page - much more than 250 words!

I read your facebook post and appreciate it very much. We are pleased that you are happy with the repairs done to your vehicle and with the feeling of your new car, well a car that feels new. =) Service Manager,Beau Blackwell

- Monterey
5

Great service, very helpful and honest feedback.

5

I appreciate knowing that my families safety is important to my mechanic. They always take the time to make sure the car is safe as if it were their own family on a road trip. We had an oil change and a trip check. Very helpful, very well done :)

The way I was thought to approach recommendations is to act if every car were my grandmothers car. We appreciate your review and our first priority is to make sure your family is in a safe and reliable vehicle. Hope you had a great trip. Service Manager,Beau Blackwell

- Monterey
4

My car had issue with a number of sensors which caused a failure of the smog test for registration. The crew at Pacific Motor Service was able to make the repairs necessary to pass smog.

We are glad we were able to help you get your car running effeciently, which helped it pass smog. Hope all is well. See you next time and thank you for your review. Service Manager,Beau Blackwell

- Monterey
5

My learning experience with Dave at the computer was the first time a mechanic tookthe time to show and explain the work that wasdone. As usual custumor service is outstanding. I'll be back!

Mr. Stansbury, we are very happy to take the time to show whats needed,why it's important and where it's located. We appreciate your response and look forward to seeing you next time. Service Manager,Beau Blackwell

- Monterey
5

Herewith and now, I take a stand,At Pacific Motors the service is grand.On openning the door, a smile I greet,And I'm called by name, that's really neat.Shall I return, it's more than likely,I'm made to feel special, and my car runs spritely.

We appreciate your review Allyn and your trust in our shop. We look forward to seeing you down the road and hope all is well. Thanks again. Service Manager,Beau Blackwell

- Monterey
4.5

I came in with a little problem (and I wanted an oil change) and they were able to fix it up quickly and at a reasonable price. The thing that really gets me is that the customer service is fantastic -- this is where I will bring any car I ever own.

We are pleased to hear you like our amazing customer service and attention to detail. We take great pride in providing great service, fair price, quality parts and staff. Thank you for your review. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.