Testimonials - Page 370 - Pacific Motor Service Monterey

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Lynn,peter B

11/9/2011

4.5

Service was outstanding. Beau was terrific....one of the very few decent service expeiences in Monterey County. Quotes were accurate, service time exact, Beau was extremely friendly and polite. There are so few good experiences these days when it comes to service that it was a pleasure doing business there...10 out of 10...Thank you....Peter Burwash

We appreciate your honest review Mr. Burwash and WE are also glad you are pleased with our service. We actually do care and pride ourselves on offering the best service of any auto repair shop in the State, let alone Monterey County. Service Manager,Beau Blackwell

- Monterey

Phil P

11/9/2011

Normal rate Pacific Motors a 5 but knocked it down one point after taking my car in for a smog check yesterday. Seems the smog check machine wasn't working and I didn't get the car at the time promised. Nonetheless, Beau was great and very apologetic. I will still take my cars there. In fact, dropped my truck off this morning!

Thank you for your review Mr. Penko. Yes and sorry again for the unexpected smog machine crash. we are glad you are happy with our service and appreciate your honesty. Service Manager, Beau Blackwell

- Monterey

Ken M

11/4/2011

The job was done quickly and seemed thorough, since a slight leak in the front shocks was noted.

Ken,

Thanks for coming. We take special care in being very thorough. This way we can insure you that your car is operating as it should.

Jim Hayes
Manager
Pacific Motor Service-PG

- Pacific Grove

anonymous

11/3/2011

Always a pleasant and comfortable experience. I felt looked after and the staff was very helpful and accommodating. I'll always be happy to have them maintain my Ride.

We are happy to maintain your ride and continuing to provide you with excellent service, quality work and the longest warranty in Monterey County, 3yr or 36,000 miles. Service Manager,Beau Blackwell

- Monterey

Cristina S

11/3/2011

I appreciate Pacific Motor Service's commitment to excellent work and customer service.

Thank you Christina. We appreciate your commitment and loyalty to our shop. We are also glad that you are happy with our commitment to excellence and customer satisfaction. Service Manager, Beau Blackwell

- Monterey

Paul L

11/1/2011

4.5

JIM: the work on the Blazer brake computers has performed very well. No apparent problems. Unfortunately, I will not be able to enjoy the free oil change, because we are leaving early tomorrow.Paul

Mr. Lawrence,

Thanks for bringing the Blazer in and thank you for the telephone call this morning; we really appreciate the positive feedback. Enjoy your trip to Florida, we'll see you in the spring.

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove

Richard W

10/31/2011

4.5

Pacific Motors always exceeds my expectations and I already have high expectations for Pacific Motors. Washing my car was a nice extra touch that I appreciated.Thanks again!

Why thank you very much Mr. Westbrook. We hold ourselves to very high expectations as well and pride ourselves on giving our customers the time,attention and details they need and deserve with there vehicles. Service Manager,Beau Blsckwell

- Monterey

Addison H

10/27/2011

I must say that my friend highly recommendedPacific Motor with my car trouble. I must say that Beau knows all about providing quality service with such professionalism and a great attitude. Their shuttle service is great and Beau will call you when your car is finished and/or if there's another finding on your car.I like the fact that Beau explains everything regarding your car troubles and the billing statement.

Thank you so much for the kind review Addison. We appreciate your feedback. We look forward to continue to give you the best service possible with thorough ecplanations of what needs to be done, why it's important and how much it will cost. Service Manager,Beau Blackwell

- Monterey

Sara G

10/25/2011

My truck has new tires, brakes, spark plugs.. the works! It's like new. Thank you for all your hard quality work Pacific Motor Service!

Your very welcome Sara. Thank you for choosing us to service your car and allowing us the opportunity to earn your trust. We value your feedback as well. See you next time. Service Manager, Beau Blackwell

- Monterey

Kirk S

10/21/2011

As always fine and prompt work done by the guys.

Hello Kirk,

It was good seeing you again. Thanks for the oportunity to work with you once again!

Jim Hayes
Manager
Pacific Motor Service-PG

- Pacific Grove

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