Testimonials - Page 372 - Pacific Motor Service Monterey

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Ronald N

10/5/2011

I found Pacific Motor Service to be polite, efficient, accommodating, convenient, and altogether satisfactory. I plan to continue using them to service my 2007 Prius.

Ronald,thank you for trusting us to service your Prius. Our objective is to provide peace of mind and assurance your sophisticated hybrid will provide years of trouble free service. Look forward to seeing you next service visit.
Kevin Donohoe
Owner

- Pacific Grove

anonymous

10/3/2011

I appriciate Pacific Motor Service for servicing my vehicle. I went in for an oil change which was done in a very reasonable amount of time. My brakes were also on the fritz and they did a fantastic job and were very helpful getting me to and from work while my car was being worked on. Very happy to have an honest shop with great customer service who have an amazing ability to take the hassel and headache out of going to the shop.

Thank you for your review and your welcome. We want to make your trip to our shop as painless as possible.That's why we offer a shuttle ride, nice waiting area, free car wash and a free rental car if needed. Service Manager,Beau Blackwell

- Monterey

Frances R

10/1/2011

I feel totally confident having my car cared for at Pacific Motors. Not only are Bo and the staff knowledgeable and experienced, but they are also very pleasant to deal with. Work is done in a timely fashion. The ride home really helped too!

Frances it's our pleasure to help you maintenance your vehicle. We appreciate the relationship we have started and look forward to servicing your vehicle for many years to come. Service Manager,Beau Blackwell

- Monterey

Alberto M

9/29/2011

Pacific Motor Service was both thorough and fast... Very professional and courteous as well... Thank you! Very pleased. Will come back!

Thanks Mr. Martinez,

We look forward to seeing you again!

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove

art & betsya

9/29/2011

Took care of problem although a little costly.

Art, I understand that this was an unexpected expense for you, but with a failing intake manifold gasket and that much carbon build up, the engine's health was in jeopardy. Please call if you have any questions regarding the nature of the work.

- Pacific Grove

Ken M

9/29/2011

YOu did find several things that needed attention. Thank you

Thank you for coming Mr. Morely,

Here at Pacific Motor Service, we try to inform you of the condition of all of your cars' systems so that you can be an educated and responsible vehicle owner. Thanks for maintainning the car as it should be.

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove

Teresa J

9/29/2011

A new car service place on my birthday...ummm.What a pleasure! I was treated with respect, courtesy, and warmth.A clean and comfortable atmosphere for waiting also.I'll definitely recommend Pacific Motor Service to friends and family. thank you!

We appreciate your review and thank you for the words. We also hope you had a great birthday. See you next time. Service Manager, Beau Blackwell

- Monterey

anonymous

9/25/2011

Great service getting my truck's axle seal replaced and new brake shoes. Forget the dealership, go here for all your car's services. Beau knew what he was talking about, called me back immediately, and charged me a fair price.

Thank you very much for the kind review. We are honest and fair. Plus we actually care and it shows in our service and our work. Hope all is well. Service Manager,Beau Blackwell

- Monterey

anonymous

9/22/2011

I've been several times for emergency and maintance services and they have been prompt and courteous everytime.

Brian M

9/21/2011

Beau is always there to greet us with a smile - and even recognizes us and remembers our name! They are timely, efficient, communicative, level-headed, knowledgeable, realistic and friendly to top it off. We also highly value their "Certified Green Business" status, which is the primary reason we chose this shop in the first place. The excellent, unsurpassed service keeps us coming back with both our vehicles - '93 Ford and '06 Honda. We were excited to hear they now offer full tire services - truly a one, stop shop!

Yes we are a one stop shop. We also work on all makes and models, have up to date technology, two master technicians and we are always taking courses to try to improve in all aspects of our business. Thanks for your review. Service Manager,Beau Blackwell

- Monterey

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