Monterey and Pacific Grove Auto Repair

4119 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
Get Directions
Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
Get Directions
4.5

It was a great experience. My first smog check did not make it to DMV, so they did another one right away and I went to AAA to re-register 15 minutes later.

Thank you for the positive feedback! Please come by when it time for routine maintenance...look forward to seeing you then.
Kevin Donohoe
Owner

- Pacific Grove
5

The Audi's running great, but should I be concerned that the brake light's popped on again, Bo?

Thank you for the review Terry. It's something that we should definitely take a look at but your brakes are fine so it's gonna be an electrical issue or something to that effect. Service Manager,Beau Blackwell

- Monterey
5

Pacific Motor Service has been amazing in helping me make sure my car is driving saftly! Everyone is so helpful and I trust the advice that they gave me. Thanks soooo much!

Thank you Sarah for the kind words! Our objective is to provide you with peace of mind and confidence your car is safe for you and your family. Thank you for your trust and I will share your testimony with Jim, Darin and the guys.
Kevin Donohoe
Owner

- Pacific Grove
5

As usual, everyone was friendly, helpful, and professional.

Thank you so much for the kind words and for your review. We thank you for choosing Pacific Motor Service as your one stop repair shop. Service Manager,Beau Blackwell

- Monterey
5

Beau and Kevin, Thank you for your professionalism, kindness and patience with the repairs on the Tahoe. David and I appreciate the time you are taking in explaining all that the Tahoe needed and talking with him about breaking in the new motor. It's a great truck that needed TLC. Thanks for caring for us and our vehicles! Kim Burgess

Your very welcome Kim. That's our job is to not only repair cars but to educate our customers on why they need to be fixed and why it's important to maintain them. That way you can make educated decisions. Service Manager,Beau Blackwell

- Monterey
5

I needed an evaluation of a used car I was smitten with. I knew you all could provide that and you did. Thank you so much!

Your very welcome Hannah. It's our pleasure to help you make sure you know what your getting yourself into before you buy a used car. Thanks for thinking of us. Service Manager,Beau Blackwell

- Monterey
5

Great service and appreciated personal accomdation in pick up and delivery of car.The best!!

Thank you Mr. Booth and your welcome for the pick up and drop off of your vehicle. We hope all is well with you and your family and we are always glad to help you in any way we can. Service Manager,Beau Blackwell

- Monterey
4

I found Pacific Motor Service to be polite, efficient, accommodating, convenient, and altogether satisfactory. I plan to continue using them to service my 2007 Prius.

Ronald,thank you for trusting us to service your Prius. Our objective is to provide peace of mind and assurance your sophisticated hybrid will provide years of trouble free service. Look forward to seeing you next service visit.
Kevin Donohoe
Owner

- Pacific Grove
5

I appriciate Pacific Motor Service for servicing my vehicle. I went in for an oil change which was done in a very reasonable amount of time. My brakes were also on the fritz and they did a fantastic job and were very helpful getting me to and from work while my car was being worked on. Very happy to have an honest shop with great customer service who have an amazing ability to take the hassel and headache out of going to the shop.

Thank you for your review and your welcome. We want to make your trip to our shop as painless as possible.That's why we offer a shuttle ride, nice waiting area, free car wash and a free rental car if needed. Service Manager,Beau Blackwell

- Monterey
5

I feel totally confident having my car cared for at Pacific Motors. Not only are Bo and the staff knowledgeable and experienced, but they are also very pleasant to deal with. Work is done in a timely fashion. The ride home really helped too!

Frances it's our pleasure to help you maintenance your vehicle. We appreciate the relationship we have started and look forward to servicing your vehicle for many years to come. Service Manager,Beau Blackwell

- Monterey
1...372373374375376377378...412
Leave a review
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.