I am new to the area and it is always a scary thing as a young woman taking your car to get serviced. I initiallly called for detailing. I spoke to Kevin (who I later found out was the owner) he was so helpful and polite and asked if I needed any service in addition to the cleaning. The day I dropped my car off Beau was so pleasant, asking how my day was, what I do for work, taking time to explain what he was doing, when the shuttle driver would be there, offering me water. The shuttle driver Michael was also extremely nice, and funny, it was an enjoyable ride. When they called to go over what my car needed, they went over each item and why I needed it and the cost. When I said I needed to call a friend to ask if I really needed all these things Beau said that was fine and that they encourage people to do that. I found out that the prices were extremely fair, especially for original parts and labor. When I picked up my car, again Beau was extremely friendly asking how my day was, about the place where I work and went over what they did line by line. Also - the car looked incredible, the detailing job was phenomenal and my car runs great, my brakes are so smooth. Great place - will definitley recommend to everyone I know.
Wow what a review. It makes me feel good when someone recognizes the difference between our shop and other automotive shops. Look forward to seeing you again and thank you for the very kind words. Service Manager,Beau Blackwell
- Monterey