Testimonials - Page 374 - Pacific Motor Service Monterey

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Brigitta W

11/14/2011

As always I was very satisfied with the service Pacific Motor provided.Initially it was only to be regular maintenance,then Beau and I discovered the tires needed replacement as well.I had purchased tires myself previously.This time I decided to let the shop do it and I trusted Beau to find a good buy for me.It took longer because of the added task but the shuttle was right there,providing a ride home and back.I did get the car back before noon so my day was not too disrupted.Thanks for a job well done !

Thank you Mrs. Wray for your review. We are pleased that you are happy with our service and appreciate the trust that you have in me and our shop. We hope all is well and stays well,you are an amazing Mother. Service Manager,Beau Blackwell

- Monterey

Evelyn B

11/14/2011

Thank you Beau and technicians for such great service. My car is running awesome!! I can always depend on quality service.

Your very welcome. Thank you for allowing us the opportunity to earn your trust. We appreciate you as a person and as a customer. Happy Holidays. Service Mnaager,Beau Blackwell

- Monterey

John C

11/13/2011

I was very pleased with the service received for my vehicle. The staff was friendly and courteous and took the time to explain required repairs. However, I was disappointed with the price charged for repair which may make me consider going elsewhere next time.

Lynn,peter B

11/9/2011

4.5

Service was outstanding. Beau was terrific....one of the very few decent service expeiences in Monterey County. Quotes were accurate, service time exact, Beau was extremely friendly and polite. There are so few good experiences these days when it comes to service that it was a pleasure doing business there...10 out of 10...Thank you....Peter Burwash

We appreciate your honest review Mr. Burwash and WE are also glad you are pleased with our service. We actually do care and pride ourselves on offering the best service of any auto repair shop in the State, let alone Monterey County. Service Manager,Beau Blackwell

- Monterey

Phil P

11/9/2011

Normal rate Pacific Motors a 5 but knocked it down one point after taking my car in for a smog check yesterday. Seems the smog check machine wasn't working and I didn't get the car at the time promised. Nonetheless, Beau was great and very apologetic. I will still take my cars there. In fact, dropped my truck off this morning!

Thank you for your review Mr. Penko. Yes and sorry again for the unexpected smog machine crash. we are glad you are happy with our service and appreciate your honesty. Service Manager, Beau Blackwell

- Monterey

Ken M

11/4/2011

The job was done quickly and seemed thorough, since a slight leak in the front shocks was noted.

Ken,

Thanks for coming. We take special care in being very thorough. This way we can insure you that your car is operating as it should.

Jim Hayes
Manager
Pacific Motor Service-PG

- Pacific Grove

anonymous

11/3/2011

Always a pleasant and comfortable experience. I felt looked after and the staff was very helpful and accommodating. I'll always be happy to have them maintain my Ride.

We are happy to maintain your ride and continuing to provide you with excellent service, quality work and the longest warranty in Monterey County, 3yr or 36,000 miles. Service Manager,Beau Blackwell

- Monterey

Cristina S

11/3/2011

I appreciate Pacific Motor Service's commitment to excellent work and customer service.

Thank you Christina. We appreciate your commitment and loyalty to our shop. We are also glad that you are happy with our commitment to excellence and customer satisfaction. Service Manager, Beau Blackwell

- Monterey

Paul L

11/1/2011

4.5

JIM: the work on the Blazer brake computers has performed very well. No apparent problems. Unfortunately, I will not be able to enjoy the free oil change, because we are leaving early tomorrow.Paul

Mr. Lawrence,

Thanks for bringing the Blazer in and thank you for the telephone call this morning; we really appreciate the positive feedback. Enjoy your trip to Florida, we'll see you in the spring.

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove

Richard W

10/31/2011

4.5

Pacific Motors always exceeds my expectations and I already have high expectations for Pacific Motors. Washing my car was a nice extra touch that I appreciated.Thanks again!

Why thank you very much Mr. Westbrook. We hold ourselves to very high expectations as well and pride ourselves on giving our customers the time,attention and details they need and deserve with there vehicles. Service Manager,Beau Blsckwell

- Monterey

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