Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Great job! Also appreciate rescheduling the work when requested. Beau also accommodated a last minute request for a check of my brake fluid condition.The shop is very well maintained, the staff very professional, and I like the waiting area from which I can watch work being done on my car.

Yes our waiting room is one of a kind. We want people to be able to see there vehicle if they want to.Also have magazines,coffee and tv for your convenience.Thanks for the review Jim. Service Manager,Beau Blackwell

- Monterey
5

Yet again, my Jeep and I received great service at Pac Motor Service in Monterey. I easily scheduled and confirmed my routine service appointment online. I dropped my car and key off in the box, headed to work and received a call that afternoon letting me know that my car was in great shape and ready to be picked up. At which point I remembered I needed a smog check- they were happy to help me and indicated it would only take 20 minutes. I picked up my car after they closed (b/c I work in Salinas) and paid for the service the next day. It was that easy!

We defininetly want to try and make each visit to our shop as easy and convenient as possible. As we know car repairs are not always fun financially but your vehicle continues to need only minor maintenance and not repairs which we all like. Service Manager,Beau Blackwell

- Monterey
5

Great work. Completed as scheduled and on time.

Thank you for your response Art. I know we just finished some brake work on your other car. Hopefully all is well and you are stopping on a dime.

Jim Hayes
Service Manager
pacific Motor Service-PG

- Pacific Grove
5

Service was excellent. I was very pleased with their customer service. It was my first time bringing my car to pacific motors Monterey. They listened to what i needed done.Beau was the guy at the front counter. Very friendly and outgoing personality. Very happy with my oil change and my front headlights. I will definitely bring my car back for future servicing.

Thank you for the kind words Philip. We are glad you are pleased with our business.It was a pleasure meeting you and look forward to seeing you again. Service Manager,Beau Blackwell

- Monterey
5

Great Again!!!!!!! I will bring in my other car soon.

It's always a pleasure to see you Steve. We appreciate your business and dedication to our shop. We are glad the car is doing great again. Service Manager,Beau Blackwell

- Monterey
4.5

I brought in my 1988 RX-7 convertible for routine oil change - lube job service. The service was accomlished in a timely manner. Additional work that was advisable at 120,000 miles of use (fluid changes, tire rotation, etc.) were also taken care of. The car was ready as scheduled for pick-up. I also appreciated the ride to work at the time I dropped the car off.

Scott you are a model customer as far as knowing the important of maintenance and it has paid off this car has only had a few repairs in it's life and that due to your knowledge of how important maintenance is. Thank you. Service Mnaager,Beau Blackwell

- Monterey
5

The people at pacific motor service are extremely friendly and knowledgable. They will provide you with the service you are looking for with extreme professionalism. If you are looking for a mechanic and haven't gone here, give the professionals at pacific motor service a shot.

Professionalism is one of our satndards here at Pacific Motor service. Thanks for the shining review! Hope to se you again.

Jim Hayes
Service Manager
Pacific Motor Service-PG

- Pacific Grove
5

I was visiting out of town here in Monterey, a malfunction indicator light came on and that same day my car was in the garage being serviced. I had called around and found this was the cheapest place and offered a 3 year warranty----and best of all, the front office person Beau talked me through the process and explained all important aspects of the problem.Many thanks you guys---you really helped me out! Can't recommend highly enough...

Thank you for the kind review Meighan. Were glad you liked our service and that we were able to get you back on the road with a healthy car. We hope you made it home safely. Service Manager, Beau Blackwell

- Monterey
5

We had an excellent experience, as always, from PMC. Beau is always so pleasant and helpful, we sincerely appreciate his impeccable customer service!We wouldn't think of taking our vehicles anywhere else on the Peninsula.Sincerely,

Thank you Marc and Michelle. I appreciate the compliments and the honesty. We look forward to ssing you again. We hope you and your family have a wonderful end of summer. Service Manager,Beau Blackwell

- Monterey
5

The customer service over the phone as well as in the office was professional, polite, kind. The amount of time taken for the smog check was appropriate. The office is clean and smells pleasant, and has plenty to read along with TV to stay apprised of news, etc.

We are glad we were able to smog your vehicle for you in a timely matter and keep you entertained while you waited. We hope to seee you back sometime. Thanks again. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.