Testimonials - Page 376 - Pacific Motor Service Monterey

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anonymous

8/17/2011

The technicians fix the problems to my car and I walked away very happy. They even give you a rent-a-car if you're having major work to your wheels.

Yes we have two master technicians who are amazing at what they do and one who is well on his way to being a master technician. We appreciate your review and look forward to seeing you again. Service Manager,Beau Blackwell

- Monterey

Hap D

8/16/2011

the work was on time and fine.

Thank you for bringing your business to us Hap. We look forard to seeing you again!

- Pacific Grove

Pat R

8/12/2011

Service was really great! Pat Ready

Good Morning Pat,

Thanks for coming in. It is a pleasure getting feedback from someone in your field. We are planning to replace the front door and a few other up grades in the very near future.

Jim Hayes
Service Manager-PG

- Pacific Grove

anonymous

8/10/2011

4.5

The service was fast and everyone was courteous and upfront about everything.

Thank you for the review.We are pleased that you are happy with our service. We look forward to seeing you again. Until then, take care. Service Manager,Beau Blackwell

- Monterey

anne & yannl

8/10/2011

Timing and service were excellent!communication needs improvement.We were caught by surprise with the bill, almost $2000. Bo had told me about the new tires and I had agreed, then he told me it would cost about $350 to look into a problem with the timing (chain or belt, he wasn't sure).He called back to explain what needed to be done (the chain had broken in some places) but neglected to mention price, I neglected to ask, thus received the surprise when Anne came back from picking-up her car.I don't think I could get $2K. for that car.I am glad it is safe and sound though. Yann

Yann I'm sorry you the communication was lost somehow. I left you several messages about cost and time. Not sure how you didn't get those. Glad you are happy with the service and I will definitely call you to talk further. Service Manager,Beau Blackwell

- Monterey

Lisa M

8/8/2011

Good experience. Beau was very helpful in getting my car repaired as soon as possible. Would definitely go back.

It was a our pleasure to help you get your vehice repaired in a timely manner. We look forward to seeing you again and wish you and your family well. Service Manager,Beau Blackwell

- Monterey

scott & sues

8/5/2011

Pacific Motors has always taken care of my vehicles. They diagnose better than any other shop in the County and always tell me exactly what is required to fix my vehicle. They are friendly, honest, and hard-working. I would recommend them to anyone!

Thank you dearly Scott & Sue. We appreciate your review as well as your honesty. We look forward to adding many more years to our long relationship. Hope all is well with the children. Service Manager,Beau Blackwell

- Monterey

stephen, carlyneh

8/2/2011

4.5

We are so thrilled to have our car running like new. Thank you for the reasonably priced and timely replacement of our transmission!

Thank you for allowing us to service your vehicle and giving us the chance to earn your trust Mr. and Mrs. Hanson. Were glad it's running like new. Service Manager,Beau Blackwell

- Monterey

tom & cynthial

8/1/2011

we love Pacific Motors. They rate a 10 for service, repair and customer service.

Thank you Mr. and Mrs. Lunney. We appreciate the review and you as people. It's our pleasure to service your vehicle and to have you as long time customers of Pacific Motor Service. Service Manager,Beau Blackwell

- Monterey

Melanie C

7/31/2011

Professional & personable staff! Very efficient.

Thank you for the positive view Melanie! We didn't get to spend much time with your car, but hopefully you will keep us in mind when you need further servicing.

Jim Hayes
Service Manager-PG

- Pacific Grove

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