This past Monday was a near disaster because my brakes failed on Route 1. My mother and I were on our way to San Simeon from Oakland. Our car was towed to Pacific Motor Service. Once arriving, Beau assured us that they would have all the mechanics work to replace the brakes and finish by 5pm. My mom and I thought were going to be stuck in Monterey overnight but ended up spending at most 3 and a half hours there.We were extremely distressed but thanks to the service provided by Beau and the mechanics at Pacific Motor, our day was saved. Beau was extremely helpful and friendly. He was thorough in informing us about the parts replaced on the car and the warranty attached to the products.Thank you so much Pacific Motors Service for your help!
Thank you Lindsay for the review. It's reviews like this that make us happy to know that the service we provide is one of a kind.With a long warranty,great service,quality parts and people you can trust. Service Manager,Beau Blackwell
- Monterey