Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I was happy to find that Pacific Motors could sell me a new set of tires, because I feel I'm in safe hands there. The tires seem to be of high quality, and the service was cheerful and considerate--as always.

Thanks for the kind words Frances. Yes we are a one stop shop. We do everything but body work. Tires, Oil, Transmissions, Engines, Fluid flushes and everything in between. Service Manager,Beau Blackwell

- Monterey
4.5

Pacific Motor Service had our car back to us in less than 24 hours (oil change, new tires, coolant exchange) and even cleaned and washed our vehicle for us at no charge.I wouldn't hesitate to recommend Pacific Motor Service to a friend.

Thank you for the review. We are very happy that you are satisfied with our service. We try to be efficient rather than quick but when you have master technicians working on your car both happen. Service Manager,Beau Blackwell

- Monterey
5

We appreciate the care, attention to detail, promptness, and experties, we receive from Pacific Motor Works. We have recommended our family and friends who have also been very pleased with the professionalism of service.

Mr. & Mrs. Fike we appreciate your business,you as people and your referrals. It's always a pleasure to see you and we look forward to seeing our new carpet your gonna install for us. Thank you. Service Manager,Beau Blackwell

- Monterey
5

Thanks guys for great service. Your place is always so clean, rare these days. Even the restroom was sparkling.Thank you,Andy

We take pride in having the cleaniest shop in Monterey County. Not only the waiting room and restroom but the shop too. Part of the reason were the only green automotive repair shop in Monterey County. Service Manager,Beau Blackwell

- Monterey
5

This is a clean, friendly, family run shop that operates in an honest and informative manner. The service team always provides me with explanations of what is happening with the car and what options are available, which helps me make informed decisons. They strike a good balance between safety and value in pursuing repair options. Services are slightly more expesive than others, but to me well worth the peace of mind and respectful treatment I get as a female. I dread going to any other repair place.

Thank you for your vote of confidence! I hope you find consistencey with the language we use and the systems through which we intend to educate you throughout the decision making process. We hope to create an enviornment that promotes a confident and well educated client base that can make highly informed decisions.

- Pacific Grove
4.5

I've always been impressed with the personable nature of Kevin, Beau, and the other faces of Pacific Motor Service. The organizations takes commitment to the environment and community seriously (and fixes my car, too!). I knocked off 1/2 star because I think their service is expensive (but I'm from Ohio, where it's cheap), but you get what you pay for...

Thanks Paul for your honest review. Were glad you are happy with our service. Yes Ohio compared to California is like night and day as for prices for everything I would assume. Service Manager, Beau Blackwell

- Monterey
5

I have used Pacific Motor Service for my two cars for just over one year. I have found them to be professional, courteous, proficient and honest. I have used several other local shops and dealers. So far, I am very satisfied with Pacific Motor and hope to continue to use them well into the future. They take the time to review what is needed on my cars; they do fine work; they stay within their estimate and offer alternatives for solutions. I highly recommend them.

Thank you Terry for the very kind words. We look forward to seeing your vehicle for some time as well.Hope all is well with you and your two cars. Service Manager,Beau Blackwell

- Monterey
4.5

Car was about 12k miles overdue for general maintenance. I was worried that since I had put off a lot things, I would get stuck having to pay for a very comprehensive tune-up. When I spoke with these folks, they showed me a list of all the recommended repairs for a car my age, and then they went through & explained each point to me. I didn't end up having to get everything repaired, and I feel like I know a lot more about my car now. Other garages wanted to gouge me for every possible service, but the folks here provided the service I needed and information I didn't expect, and all for a very reasonable price.

Were very glad to hear you are happy with our service. Feedback like this let's us know were on the right track and keeping customer satisfaction first. Thank you. Service Manager,Beau Blackwell

- Monterey
5

I've used Pacific Motors for 3 cars over the years and have always been satisfied with the service and people-skills of the staff.

Thanks Mr. Miller. We appreciate your loyalty and business. It's always a pleasure to see you. Hope all is well with you, your car and family. Service Manager,Beau Blackwell

- Monterey
4.5

Top notch auto service! I'm glad to have that so close to home. No more traveling to the Auto Center.

Thanks for coming in Eddie. We look forward to keeping you happy and maintining our relationship in the future.

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.