Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4.5

We are so thrilled to have our car running like new. Thank you for the reasonably priced and timely replacement of our transmission!

Thank you for allowing us to service your vehicle and giving us the chance to earn your trust Mr. and Mrs. Hanson. Were glad it's running like new. Service Manager,Beau Blackwell

- Monterey
5

we love Pacific Motors. They rate a 10 for service, repair and customer service.

Thank you Mr. and Mrs. Lunney. We appreciate the review and you as people. It's our pleasure to service your vehicle and to have you as long time customers of Pacific Motor Service. Service Manager,Beau Blackwell

- Monterey
5

Professional & personable staff! Very efficient.

Thank you for the positive view Melanie! We didn't get to spend much time with your car, but hopefully you will keep us in mind when you need further servicing.

Jim Hayes
Service Manager-PG

- Pacific Grove
4.5

Thank you for claning the car afte you fixed it.

Your very welcome Rick. It's just one of the many of complimentary services we do. Free car wash,Rental car if needed, Shuttle rides,Etc. Service Manager,Beau Blackwell

- Monterey
5

Great service and extremely fast as well. I appreciate being offered the loaner car for my running around needs..and was pleasantly suprised to learn my car was completed n very record time, in my estimation!

Mr. Stewart,
Thank you for coming to see us. Everything went very smoothly with your car! Sometimes things come together like clockwork. As for lending you a car for the afternoon, we are glad to help where we can. It is not always available, but as your home town service facility, I enjoy getting to know everyones name and making an otherwise inconvenient process, more enjoyable!

Jim Hayes
Service Manager-PG

- Pacific Grove
5

I've been to Pacific Motor Service several times...oil change, timing belt, heater repairs....all done in a timely and professional manner. No problems to report at all.We'll definitely use them again. Thank you Beau and staff.

Thank you Max or Mom for your review. I'm glad we are able to help you with your car. :) Service Manager,Beau BLACKWELL

- Monterey
5

Staff was very friendly and helpful! They were very willing to take my car in "last minute" and worked very efficiently. I have always had great service at Pacific Motors and feel confident that my car is being treated with care and high quality service.

We will miss you guys. It was a pleasure to help you and develope a good relationship with you and your car. We hope you find a good shop where your moving and if you ever need our help or have questions,please call. Service Manager,Beau Blackwell

- Monterey
4

I came here while visiting Monterey with visiting friends. My Golf broke down and luckily PMS was close by. The service was fantastic and the people very friendly and helpful. They drove to the water where we goof off and ate while the car was being worked on. They picked up later that afternoon and the car was cleaned and fully repaired. I think PMS does great work. I have to say it seems expensive but in the situation I was glad they were open and helpful. The work cost about $660 but I guess when you are out of town it is nice to work with a company you can trust even if it seems a bit more cost. Thanks PMS.

Your very welcome. We are just a bit pricier than an average shop. The reason is because we use quality parts,have master technicians,longest warranty in CA,etc. Basically you pay for what you get and here it's quality and great service from people who care. Service Manager,Beau Blackwell

- Monterey
5

Thanks for accommodating a very tight schedule.

No problem Buzz. Anytime. We are glad we were able to get your vehicle in and out for you. The vehicle is in great shape and that's because you do whats suggested and we thank you for trusting us as well. Service Manager,Beau Blackwell

- Monterey
5

Everything was done right and faster than predicted. As always, I am more than pleased with Pacific Motor Service.

We are glad you are happy with our service Mr. Fremgen. We are happy to call you a life long ,loyal customer of Pacific Motor Service. Until next time.Service Manager,Beau Blackwell

- Monterey
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