Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

We always take the van and car to Pacific Motors located on Forest Hill in Pacific Grove. Kevin and his crew have always been HONEST & HELPFUL and have worked with us when it comes to repairing our automobiles. Kevin has integrity and takes pride in his company and the work that they do. We have never had any problems,we refer all of our friends/family to them for the big issues and the small tiny repairs too. At Pacific Motors I know that what I am paying for is what I am really getting!

Thank you for your raving review Stacy! The reason that i work here is because I see the same dedication to honesty and excellence in Kevin that you do. I appreciate the time you took to tell us how we are doing. Jim Hayes, Service Manager

Jim Hayes
Service Manager.PG

- Pacific Grove
5

Pacific Motors really delivers on service. They always make time for you, and get your car in to the shop when you need without any fuss or fancy. Beau at the desk is professional, caring and motivated to help. he always goes the extra mile. They get the work done efficiently, on time, without being pushy or giving you a sell. In a world of declining customer service, this business is on my top ten list as an example of what great management and a caring staff can do to promote good business practices. It is a team effort at Pacific Motors, and I will always bring my car back to them, because I trust their experience and problem solving skills.

Thank you so much for the kind review. We are glad our above and beyond service is recognized and appreciated. We do provide a whole different service.Example, after work one day I went to jump a customers car and when it wouldnt jump I waited for a 1hr tow truck with them. :) Service Manager,Beau Blackwell

- Monterey
5

if you want personal service, great prices, and just plain honesty...this is the [place to take your car!!!!

Well said and thank you Lydia for the honest review. We look forward to seeing you and your husband and your vehicles next time. Until then, hope all goes well. Service Manager, Beau Blackwell

- Monterey
5

Hello,Just wanted to let you know that I could not have been happier with the service at Pacific Motor Service. Everyone was courteous and efficient. I will definitely return in the future. Thanks so much.

Glad you are satisfied with our service and care for you and your vehicle Janet. Thank you for allowing us to have the chance to earn your trust. We appreciate the review as well. Service Manager,Beau Blackwell

- Monterey
5

Great customer service from the start to finish... Beau was very friendly and courteous! I'm confident my car was well taken care of and plan on returning for maintenance as needed. Thanks Pacific Motor Service.

Thank you Holly for the kind words. We are glad we will be seeing you again and thst you thought you were well taken care of, because you are.Your vehicle is in good hands now. Service Manager,Beau Blackwell

- Monterey
5

I just had a fabulous experience with Pacific Motors! After being quoted sn outrageous price for my 30,000 mile maintabce for my 2010 Mustang by Fird, I called Pacific Motors where the personal interaction was not only immediate, professional and friendly, but the price for the identical service was substantially less. There was a courtesy shuttle that allowed me to continue with my day, and the service was completed in less time than I expected. I have my car back and she's performing great! If I could give them six stars, I would!

Thank you so much Nancy for the review. I'm glad you are happy with our above and beyond service. We look forward to seeing you and your vehicle for years to come. Service Manager, Beau Blackwell

- Monterey
4

A job well done quickly and efficiently.

Thank you for coming in. Please stop by sometime and let me know how I can improve my communication skills. We are a full disclosure facility and strive to help you understand the maintenance and repair process for your vehicle.

Jim Hayes
Service Manager.PG

- Pacific Grove
5

wonderful staff. very helpful. will come here from now on.

Chris,

As you know, you are a very valued guest of ours! We hope to be able to service you and your wive's cars for many years. Please call if you need anything.

Jim Hayes
Servic Manager-PG

- Pacific Grove
4

Beau is tops! Excellent service and excellent servicing. I felt driving thePrius after the servicing was a totally different experience than when I brought it in. Good pricing too. Totally satisfied.

4

Beau is tops! Excellent service and excellent servicing. I felt driving thePrius after the servicing was a totally different experience than when I brought it in. Good pricing too. Totally satisfied.

Thank you Mr. Epstein for the kind words. I'm glad you are satisfied and the vehicle is running well. Until next time. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.