Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4.5

Thanks for your good work!

No problem Garry, thanks for coming in.

- Pacific Grove
5

Recently, I brought our van in for a smog inspection. Kevin's staff found several additional items that needed to be fixed. They knew I was headed out of town and needed to have the van back early that afternoon. Kevin put two mechanics on the job and had it done in plenty of time to make my schedule.Thanks Pacific Motors

No thank you Cox's for being such nice, loyal customers. It's always our pleasure to help you and visit. We appreciate your business and value you as people. Service Manager, Beau Blackwell

- Monterey
5

To Beau and Kevin, We trust you with all three of our vehicles...and you always do a great job!....In fact I don't know how you have time for any other customers as we keep you busy with a T Bird at 140 thousand miles and an Acura at 250 thousand....and a Cadilla (under onehundred. Thousand). Thanks so much! Carlyne and Steve Hanson..

Yes you do keep us busy with your three vehicles and we can't explain in words how much we value your business and friendship. We hope all is well and stays well. ServiCE Manager,Beau Blackwell

- Monterey
5

Excellent, considerate, and prompt service!

4

I had to replace the shocks and Beau seemed to be quite competant and friendly. This auto repair place appears to be a good place to go though it is probably more expensive. I will not hesitate to take my cars there again.

Thank you for the kind review Sarath. Were glad you were satisfied with our business and service. We look forward to seeing you again. Service Manager,Beau Blackwell

- Monterey
5

Received excellent service from Pacific Motor Service.

Mr. Love were very happy that you were satisfied with our service. Thank you for your review. Service Manager, Beau Blackwell

- Monterey
5

As always, great, prompt service.

4

Made an appointment for a smog check the day before, arrive on time and they got me right in. The service was friendly and quick, the waiting room was comfortable and had great refreshments. Pacific Motor Service is great!

It is my personal goal to be friendly and make you experience with us as comfortable as possible. I would like our waiting area to more similar to a resort than a repair shop. We are still working to improve the enviornment and comfort level!

- Pacific Grove
5

Excellent work done on both vehicles to keep me on the road.

You are correct. You should not have had to pay a fee for a misdiagnosis; perhaps it was an oversight on my behalf. Please come in so that we can discuss the issue and resolve your concerns.

- Pacific Grove
4.5

My car turned out to have more problems than just the initial one for which I'd brought it in, and I ended up spending far more than I'd anticipated. It was an ordeal, to be sure, but Beau and the rest of your staff were very professional and committed through the whole process and they were able to detect all the problems that needed repair. So glad to have my car back and in good running condition again. Nothing personal, but I hope I won't be seeing you again any time soon! Thanks so much.

Thanks Mr. Ramon for your review. Were glad the problem is solved for you and wish you well. We are proud to have you as a friend and a loyal customer of Pacific Motor Service. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.