Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Appreciated timely and courteous service

We are happy that we were able to get your vehicle out in a timely manner. Thanks for the review Mr. Joseph. Service Manager, Beau Blackwell

- Monterey
5

Always willing to go the extra mile to take care of their customers. Appreciate the wonderful service and a job well done.

Wayne,It is our intention to make everyone comfortable and make coming to Pacific Motor Service as pleasant an experience as possible!

- Pacific Grove
5

Great job as always on an oil change and tire rotation. I really liked that I could book my appointment online!

It is our aim to make our service as convenient and user friendly as possible. I hope we see you again soon.

- Pacific Grove
4.5

Got a hose quickly fixed. Thanks!

Thanks Sergio. I know it was a terrible inconvevience to have your car brake down during a family trip, but I am glad we could get you back on the road in a timely manor.

- Pacific Grove
5

Went to Ford to purchase "pull handles" for 1996 Ford Van. Was told by Ford no handles available for that model and could not get them.Went to Pac Motor and they searched and found the pull handles (after market), called me to inspect them for approval. I did approve and they installed and inspected them to insure they would hold the weight.The job was perfect and wife, who is handicaped after a serious fall, is able to lift herself into the passenger's seat(with help)much easier than before.I am very satisfied with PAc Motor,s work and going the "extra"mile to meet their customer's needs.I have taken my vehicles to Pac Motor for over 15 years and will continue to so.Les Cooper

It's our pleasure to call you a customer of PMS Mr. Cooper. We are very glad we could help you with the handles and that it works well for your wife. We wish you and your beautiful wife the best. Service Manager,Beau Blackwell

- Monterey
5

I found this business so willing, anxious and capable in providing all the services I required. It is a great comfort to have them in the neighborhood.

Elizebeth, we are proud to be a valued part of the community and hope that we can serve for many years to come!

- Pacific Grove
4.5

Jim and Kevin were incredibly helpful, patient, and got my car back on track.

It is our desire to educate our clientele so you can make logical and informed decisions regarding your repais.

- Pacific Grove
4

The service was fine -always prompt and I love that you wash my car! It is an additional treat to come and retrieve a clean car. Cheers and Thanks!Marilyn George And my car thanks you!

Were glad you like our detail service(free with repair). It's the least we can do to show you the appreciation we have for you. Thankds for the review and tell your car hi. :) Service Manager,Beau Blackwell

- Monterey
5

Service on vehicle was good.

Hello Bethann,
Thank you for your review. I appreciate your patience on Friday. I am happy that you were satisfied with our work. I assure you that we will take the necessary measures to improve communication in the future.

- Pacific Grove
5

Pacific Motor Service did an exceptional job fixing my car promptly. Thanks for all your help!

Your welocome Kenneth and thank you for trusting us to fix your vehicle. We look forward to seeing you down the road and also thank you for serving our country. Much appreciated. Service Manager, Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.