Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4.5

Great service! You took my car right away and finished it up in one day so that I could use it that same night. I also appreciate the ride to work!Only question-could I have foreseen this problem?Frances

Frances we appreciate your review and value you as a customer and as a person. Unfortunatley there is nothing on this prolem that you or we for that matter,could have done to stop it from happening. It was working fine last time you came in and just decided to give out now with no signs of having issues. Service Manager,Beau Blackwell

- Monterey
5

As a long-time customer of Pacific Motor Service, I am continually impressed with the attention to detail and quality of service. I never knew an auto repair shop could be so well run.

Thank you so much for the kind review Mr. Westbrook. We appreciate your feedback and loyalty to our shop. We will continue to try to improve and set a new standard for auto repair facilities. Service Manager, Beau Blackwell

- Monterey
5

Very satisfied in working with you. I appreciate how you inspect my car and reviiew what you see. I have never had the experience of having much confidence and trust in any garage, until now.

5

service was fast and the car runs great.

Thank you for your kind review Mr. Nergord. We appreciate your feedback and your loyalty to our shop. We hope your Holidays are great. Until next time. Service Manager,Beau Blackwell

- Monterey
5

For many years my wife and I have used a local competitor of Pacific Motors. After too man "take backs" to correct work done incorrectly, we finally decided to make a change. Pacific motors is a breath of fresh air. Everyone is courteous and professional in every way. The shop is clean. I now have a feeling of trust in an auto service center for the first time in years.Thanks to Mark and all the crew.Claude Cole

5

Bringing a car in for service is like going to the dentist - you don't exactly look forward to it, but you feel ever so much better once you do! If I have to spend money to keep my old car going, at least I can feel good about spending it at Pacific Motor Service. I love the fact that it is a local business and interested in educating customers about properly maintaining their cars. Jim and Mark both have taken the time to thoroughly explain maintenance issues to me and have been very flexible with scheduling. The shuttle service is also much appreciated!

5

I am always pleased with my oil change service at Pacific Motor Service. Out of habit, I always double check my motor oil immediately after an oil change to see how clean and how full the oil is. After getting an oil change at Pacific Motor Service my motor oil is always very clean and filled exactly to the correct amount. The safety inspection that always accompanies my oil changes has let me catch problems while they are still easy to fix. I feel safe in my vehicle after every visit. Thanks!

Thank you Ryan for your review. We are glad you feel safe after leaving are shop. We look forward to giving you that piece of mind, great service,quality parts and the longest warranty in the Monterey County for many years to come. Service Manager, Beau Blackwell

- Monterey
5

As with several past experiences, this business has continued to provide me with superior satisfaction about their work. I am especially pleased that they take me home after I leave off my car and come and give me a lift to their garage when the job is done.

Thanks Bob! We really appreciate your comments and its a pleasure serving you and our community.

Mark Lavin
Service Manager

- Pacific Grove
5

Once again, the crew at Pacific Motors outdid themselves. Great, timely, and professional service delivered with a smile!

Thank you for the kind review. We appreciate your feedback and loyalty to our shop. We hope you and your family have a wonderful Turkey day. Service Manager,Beau Blackwell

- Monterey
4

As always I was very satisfied with the service Pacific Motor provided.Initially it was only to be regular maintenance,then Beau and I discovered the tires needed replacement as well.I had purchased tires myself previously.This time I decided to let the shop do it and I trusted Beau to find a good buy for me.It took longer because of the added task but the shuttle was right there,providing a ride home and back.I did get the car back before noon so my day was not too disrupted.Thanks for a job well done !

Thank you Mrs. Wray for your review. We are pleased that you are happy with our service and appreciate the trust that you have in me and our shop. We hope all is well and stays well,you are an amazing Mother. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.