Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4.5

We bring our business fleet to Pacific Motor Service and always get prompt, thorough service. On a recent order, we had a slight misunderstanding which resulted in having to exchange parts. Beau was communicative and accomodating and all was settled satisfactorily. We continue to be comforted knowing we have a reliable, honest service center to take care of our vehicles. You guys are swell!

Thanks for the review The Big Sur Land Trust. Were glad we were able to get the right tires on there for you to fit your vehicles needs. We enjoy doing business with you and appreciate what you do very much as well. Service Manager,Beau Blackwell

- Monterey
5

the GMC Safari has nearly 250,000 miles on it and I was worried that it would not pass the smog. Kevin and the crew got it passed without problems. Service was fast and estimate was accurate.

Thank you for the review Greg and your trust in us. The old van still has a lot of like left in her! Take good care and we will see you next week. Kevin Donohoe, owner

- Pacific Grove
5

My van broke down on the way to work. I had to have it towed to the service station. Kevin immediately took it in and arranged for a rental car for me. They also paid the cost of the rental car when the final bill came up significantly larger than originally estimated. Kevin is very fair and honest.

You are welcome! I hope you enjoy the van now-power is restored and it works well for a vehicle with close to 250,000 miles!! Kevin Donohoe, Owner

- Pacific Grove
5

I called and asked if I could come up for an oil change, It was met with "sure when would you like to come in?" Of course I wait till the last minute and say "today" the response was sure no problem bring it right in. It was GREAT!! The owner was very, very nice and the car was ready when it was promised. Thank you Pacific Motor Service!

Thank you for the kind words Dave. We do our best to accommodate a busy schedule. Hope to see you for your next service visit. Kevin Donohoe, Owner

- Pacific Grove
5

On time and finished early.

Thank you for the review! We enjoy our customers and always look forward to a fun visit. See you soon. Kevin Donohoe, Owner

- Pacific Grove
5

As always I was trusting the check up Pacific Motors' mechanic performed in order to determine why our van had stalled .Thank God it was nothing major !But replacing the battery was recommendedon order for us to be spared future incidents like the one we had just experienced.It was a bit traumatic due to the storm that raged that night !

Thank you for the review Mrs. Wray. We are happy it was nothing major as well and happy as always to see you. Glad you and your daughter are safe and okay also. Thanks again. Service Manager,Beau Blackwell

- Monterey
5

Kevin has a superb operation! He makes you feel as if you're his only customer, and you're a VIP as well! He is thorough, clear, personable, and a man of integrity. The rates are exceedingly reasonable, especially considering all the above-and-beyond TLC! My car is purring along happily now, and will return whenever we need service. I am absolutely confident that my car receives the best care, the best price and the best experience at Pacific Motor Service!

WOW...thank you for the wonderful review Nancy! I really appreciate the kind words and your trust and confidence in our service. It was a pleasure meeting you yesturday and we look forward to your next visit. Kevin Donohoe, Owner

- Pacific Grove
5

We appreciate the professional and friendly service we always recieve at PM. We trust their advise and service.

Well Mr & Mrs. Foss we thank you truly for trusting us and letting us service your vehicles. It's always a pleasure to see you and we look forward to continue this life long relationship with you and your vehicles. Service Manager,Beau Blackwell

- Monterey
5

Felt I was treated very well!

Krik, thank you for the review and welcome to the Monterey Peninsula! We are pleased to have you as a new client and appreciate your trust and confidence in our service. Kevin Donohoe, Owner

- Pacific Grove
5

This small Mom-&-Pop company uses state-of-the-art electronic diagnostics, yet has a mechanic's intuition and touch. We trust the service here, so we bring in the kids' cars and the parents' too; if our dogs had cars, we'd bring them here, also (their cars, that is!). The feeling is the warmth of a small town yet high-class professionals.

Thank you for the kind words and praise! If you ever have questions regarding your, your kids or heaven forbid your dogs cars, please don't hesitate to call on us! Thank you again. Kevin Donohoe, Owner

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.