Testimonials - Page 385 - Pacific Motor Service Monterey

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Sergio N

4/15/2011

4.5

Got a hose quickly fixed. Thanks!

Thanks Sergio. I know it was a terrible inconvevience to have your car brake down during a family trip, but I am glad we could get you back on the road in a timely manor.

- Pacific Grove

Les C

4/15/2011

Went to Ford to purchase "pull handles" for 1996 Ford Van. Was told by Ford no handles available for that model and could not get them.Went to Pac Motor and they searched and found the pull handles (after market), called me to inspect them for approval. I did approve and they installed and inspected them to insure they would hold the weight.The job was perfect and wife, who is handicaped after a serious fall, is able to lift herself into the passenger's seat(with help)much easier than before.I am very satisfied with PAc Motor,s work and going the "extra"mile to meet their customer's needs.I have taken my vehicles to Pac Motor for over 15 years and will continue to so.Les Cooper

It's our pleasure to call you a customer of PMS Mr. Cooper. We are very glad we could help you with the handles and that it works well for your wife. We wish you and your beautiful wife the best. Service Manager,Beau Blackwell

- Monterey

Elizabeth N

4/14/2011

I found this business so willing, anxious and capable in providing all the services I required. It is a great comfort to have them in the neighborhood.

Elizebeth, we are proud to be a valued part of the community and hope that we can serve for many years to come!

- Pacific Grove

anonymous

4/14/2011

4.5

Jim and Kevin were incredibly helpful, patient, and got my car back on track.

It is our desire to educate our clientele so you can make logical and informed decisions regarding your repais.

- Pacific Grove

Marilyn G

4/13/2011

The service was fine -always prompt and I love that you wash my car! It is an additional treat to come and retrieve a clean car. Cheers and Thanks!Marilyn George And my car thanks you!

Were glad you like our detail service(free with repair). It's the least we can do to show you the appreciation we have for you. Thankds for the review and tell your car hi. :) Service Manager,Beau Blackwell

- Monterey

anonymous

4/11/2011

Service on vehicle was good.

Hello Bethann,
Thank you for your review. I appreciate your patience on Friday. I am happy that you were satisfied with our work. I assure you that we will take the necessary measures to improve communication in the future.

- Pacific Grove

Kenneth M

4/11/2011

Pacific Motor Service did an exceptional job fixing my car promptly. Thanks for all your help!

Your welocome Kenneth and thank you for trusting us to fix your vehicle. We look forward to seeing you down the road and also thank you for serving our country. Much appreciated. Service Manager, Beau Blackwell

- Monterey

Paul W

4/10/2011

4.5

Pacific Motor Service is competent and --surprise for a place that specializes in car repair -- caring. No impersonal dealer-speak here. Highly recommend.

Wow. Thanks for the kind words. We definitely provide a service that goes above and beyond most car repair shops. We appreciate you as a customer and once again thank you for the kind review Mr. Wrightman. Service Manager,Beau Blackwell

- Monterey

Bill S

4/8/2011

The team at Pacific Motors really knows how to take care of their customers. Great service and follow up!

Thank you for your kind review. We will continiue to do our best to exceed the expectations of every guest every time.

- Pacific Grove

Kirk S

4/7/2011

As always, very attentive to the details, very pleased with the service.

Thanks Kirk, As we all know, the devil is in the details. we pride ourselves in making sure even the smallest issues are addressed. We look forwardf to seeing you again.

- Pacific Grove

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