Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

SMOG Test waqs done promptly and well.

Thank you Robert. We will see you next for your regular service.

- Pacific Grove
4.5

Competent and thorough mechanics along with front office reporting all details to the client, and prior pricing.

Thank you Alex! I hope to see the gallery open soon. Kevin

- Pacific Grove
4.5

We were driving home to Seattle from a visit in San Luis Obispo trying to make it home quickly, when we started having car troubles. We stopped off in the nearest town of Monterey where we found Beau at Pacific Motor Service. At first we were discouraged, but Beau ordered the parts we needed quickly and even gave us a free rental car so we could make our dinner reservation that night in San Francisco! Then Beau went above and beyond the call of duty by opening up the shop early on a Saturday just so we could get back on the road as soon as possible. He turned what could have been a major setback in our trip to a minor bump in the road. Thanks Beau!

Dear Kaiserman's, it's amazingly nice people like you who make my job worth it. It's my pleasure to have helped you and I cant just say I, my team as well. Were glad we turned it into a bump instead of a major setback. Hope all is well. Service Manager,Beau Blackwell

- Monterey
5

***** 5 star treatment. Estimate and what I owed matched!

Susan it's our pleasure to give you and your car the five star service you and it need and deserve. Thank you so much for the kind review. Hope all is well. Service Manager,Beau Blackwell

- Monterey
5

Very friendly and willing to explain everything!

Thank you Kirk for the review and trust in our service. Welcome to the neighborhood!! Kevin Donohoe, Owner

- Pacific Grove
5

I went in for a smog check and a check on the brakes for my 2003 Chevy Malibu. A wonderful experience, with rapid, attentive service and a reasonable price.

Phil, thank you for the kind review. Glad all is well with the brake system on the car and you can now drive with confidence! Look forward to seeing you next service visit. Kevin Donohoe, Owner

- Pacific Grove
5

I can't begin to express how grateful I was to find your shop. The service was both attentive and outstanding. I'll never go anywhere else!

Thanks so much for the kind words Mrs. Wood. We are grateful to have a great new customer like you as well. We look forward to seeing you next time. Service Manager,Beau Blackwell

- Monterey
4.5

We bring our business fleet to Pacific Motor Service and always get prompt, thorough service. On a recent order, we had a slight misunderstanding which resulted in having to exchange parts. Beau was communicative and accomodating and all was settled satisfactorily. We continue to be comforted knowing we have a reliable, honest service center to take care of our vehicles. You guys are swell!

Thanks for the review The Big Sur Land Trust. Were glad we were able to get the right tires on there for you to fit your vehicles needs. We enjoy doing business with you and appreciate what you do very much as well. Service Manager,Beau Blackwell

- Monterey
5

the GMC Safari has nearly 250,000 miles on it and I was worried that it would not pass the smog. Kevin and the crew got it passed without problems. Service was fast and estimate was accurate.

Thank you for the review Greg and your trust in us. The old van still has a lot of like left in her! Take good care and we will see you next week. Kevin Donohoe, owner

- Pacific Grove
5

My van broke down on the way to work. I had to have it towed to the service station. Kevin immediately took it in and arranged for a rental car for me. They also paid the cost of the rental car when the final bill came up significantly larger than originally estimated. Kevin is very fair and honest.

You are welcome! I hope you enjoy the van now-power is restored and it works well for a vehicle with close to 250,000 miles!! Kevin Donohoe, Owner

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.