Got me in right away since it was an urgent problem. Communication with Beatrice was top notch and car was ready when they said it would be. Very pleased.

Thorough and good pricing. Willing to explain/discuss recommended/performed services in detail which goes a long way. Transparent and timely communication. Beatrice is especially great - always on the ball and ready to talk things through. Highly recommend!

Extraordinary customer service! Rory & Beatrice were absolutely amazing. They were both courteous , professional, & followed through with what they said they would do. I so appreciated the extra mile Rory went in ensuring the work was covered by my extended warranty. The service crew were timely & efficient in repairing my vehicle. A wonderful experience yet again at Pacific Motor Services.

Always great work at Pacific. It isn't all that easy to find a trusted auto service center here. I know! I looked for years before I found a place I could really trust. Thorough, excellent work all around.

Excellent service. Fixed it.

My BMW has over 100,000 miles on it. I had an oil leak. It was leaking oil from the seal in the turbo. Also had a radiator leak. I was informed of everything that needed to be fixed. If they found something like a filter or oil line that needed to be replaced they would call and email me a new estimate and explanation of what needed to be done. I really appreciated them keeping in touch with me and explaining everything in detail. They also gave me a ride home and picked me up when the car was done. I highly recommend Pacific Motors in Monterey for their professionalism and great service. My car is running like it was brand new.

Great service

always a good experience to have a car serviced here. friendly, knowledgeable , helpful.

As always, I am very satisfied with the timely service

I brought a prospective car purchase in for an assessment. They were super helpful and educational not only about this car but about future purchases.