Testimonials - Page 390 - Pacific Motor Service Monterey

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Brigitta W

2/18/2011

I have been with Pacific Motors for many years now.This time around I needed a regular maintenace check.I was promptly attended to by Beau who explained to me exactly what needed to be done and he also gave me a cost estimate.Later in the day I received a call that a tune-up was recommended and as I trusted the advice I asked to go ahead with it.I was given rides both home and back to the shop which was convenient and very much appreciated.I have recommended Pacific Motors to many of my friends through the years.I have always been more than satified with the service,the courtesy extended to me and the quality of the work.

Mrs. Wray thank you so much for the kind review and for the continued service with our shop. It's our pleasure to give you rides and anything else you need to make it more convenient for you. Best of wishes to you and your family. Service Manager,Beau Blackwell

- Monterey

anonymous

2/17/2011

4.5

Great timely service. I went in for a 90k check-up and was able to get an appointment easily, and everything was finished in one day.

We were glad we were able to get you in and out in the same day. We try to make rides(our shuttle),scheduling(online or by phone),and days of work(free rental car) as convenient as possible. We also bring a whole new level of service to the Automotive Industry. Service Manager,Beau Blackwell

- Monterey

John R

2/16/2011

Kevin and crew balanced & mounted 4 new tires on my Honda. They also did a Service Package A which includes an oil & filter change and 36 point inspection. The work they performed was professional,thorough, and impressive. This was my first visit to Pacific Motor Service and I will definitely return.

John, thank you for the nice review and your trust. It was a pleasure to serve you and I look forward to a long relationship. Kevin Donohoe, Owner

- Pacific Grove

Lorin L

2/13/2011

For once I wasn't given a full quote as to total costs of the fixes so I was pretty surprised to receive a bill for $1500! Fixing a door should never cost that much (I also had a minor service and engine repair so it wasn't all the door fix). I always enjoy the great service and friendly staff though!

Were glad you love our service and sorry that you think were expensive. I think as you will find out if you price shop us that were not expensive and that your BMW can be expensive. Thanks for your review Lorin.Note: here are always online coupons.:)

- Monterey

alan ungert

2/12/2011

4.5

Great service, reasonable price, comfortable waiting room, very thorough,Bo is very polite.

Thank you for the kind words Allan. It's always a pleasure speaking with you. We look forward to building on our already long relationship with you and your vehicles. Service Manager,Beau Blackwell

- Monterey

alan ungert

2/12/2011

Very good service, price reasonable,very thorough,comfortable waiting area.Bo is very curtious.

Alan we are not the cheapest but like you experienced,not the priciest and definitely the best. We also have the longest warranty in the Monterey County(3 yrs,36,000 miles). Service Manager, Beau Blackwell

- Monterey

anonymous

2/11/2011

They asked the right questions when I brought my car in, and then resolved a tricky problem quickly at a fair price.

Thank you for the review and observations. We strive to to it right the first time and a large part of that process includes a helpful customer willing to participate in the process. Looking forward to your next visit. Kevin Donohoe, Owner

- Pacific Grove

Gabe O

2/11/2011

I had the greatest service here. I am very pleased with bringing my car here. I will definately come back when ever I need my car serviced.

We appreciate your review Gabe and are very happy you are pleased with you repairs and that you will also be back. Thats our goal to build a long lasting relationship w/ you and your car. Service Manager,Beau Blackwell

- Monterey

anonymous

2/11/2011

I love this shop! Best experience.

Thank you for the review and your personal note. Looking forward to your next service visit. Kevin Donohoe, Owner

- Monterey

randy & sharonf

2/10/2011

I have been taking all 3 of my cars to Pacific Motor Service in PG for as long as I can remember. The service I receive is Excellent and the work they have done is far above any other auto shop that I have used. The only time I go else where is for something that they do not offer.

Thank you Randy for the great review. Its always a pleasure to see you and we appreciate your trust and confidence in our shop. Stop by sometime for a fresh cup of coffee and let us know of your latest adventure. Kevin Donohoe, Owner

- Pacific Grove

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