Testimonials - Page 391 - Pacific Motor Service Monterey

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P.j. M

2/5/2011

great value, and good work and service.

Thank you PJ for the review and for referring your friends to the shop. We will do our level best to provide prompt, professional service each and every visit! Kevin Donohoe, Owner

- Pacific Grove

anonymous

2/5/2011

knowledgeable, friendly, intelligent service and interactions.

THANK YOU! Kevin Donohoe, Owner

- Pacific Grove

Bill H

2/5/2011

The waiting room is clean. The staff if very polite and knowledgable. They took me into the garage and showed me what was specifically wrong with my van. They were able to provide service that I was told by another service station "only the dealer could fix." I was offered a ride home when the repairs were taking a while. And I got a military discount. I'll definitely return for future service.

We can do anything the dealer can plus give you the service you and your car deserve. We are also glad we were able to take you into the garage and show you the issues first hand. Thank you for the review. Service Manager,Beau Blackwell

- Monterey

jody & robc

2/5/2011

Very good service, I'll be back.

Thank you for the review Jody. We look forward to seeing you again and are glad that you are satisfied with our service. Service Manager,Beau Blackwell

- Monterey

David T

2/4/2011

informative/hospitable/competent/caring

Thank you David for the review and the tour of your amazing home. Please let us know if we can help you with the mini vans needs to. Kevin Donohoe, Owner

- Pacific Grove

Ken M

2/2/2011

I was not given a cost estimate at any point in the discussion. Otherwise, great.

Ken, thank you for the review. Please let us know if you experience any more trouble with the lighting system. Kevin Donohoe, Owner

- Pacific Grove

Jennifer H

1/28/2011

Hi Kevin, Just want to thank you for excellent service. Also forgot to tell you that the Jeep has been running fantastic since that major tune up in the fall. A lot tighter better ride. Take care, Jen

Thank you Jen for the review and trust you place with our shop. Glad you are enjoying the Jeep again!! Summer is just around the corner. Kevin Donohoe, Owner

- Pacific Grove

Kirstie W

1/28/2011

I really appreciate the email and text notifications that Kevin provides. The rides to and from the shop are much appreciated, also.

Thank you Kirstie for the kind review! It was a pleasure meeting you and we appreciate the trust and confidence you have in Pacific Motor Service. Kevin Donohoe, Owner

- Pacific Grove

Jean W

1/24/2011

Pacific Motors delivers the best service I've ever received in more than four decades of owning a car! What I appreciate most are the clear explanations of what needs to be done, along with advice regarding alternative solutions and their comparative cost.

Thank you Jean for the great review. We strive to ensure you understand the importance of the service and repair needs so you make the best possible decision. We appreciate your trust and confidence. Kevin Donohoe, Owner

- Pacific Grove

anonymous

1/22/2011

Customer service at Pacific Motor is on par with the better Mini/BMW dealership service depts. I was kept well informed about problems that were found as well as the time needed to fix them. The repairs ended up taking a few days - the complimentary rental car was much appreciated!

Thank you for your review. We are glad to be able to assist you with your Mini's repairs and maintenance. We look forward to seeing you down the road and building a relationship that will last for years to come. Service Manager,Beau Blackwell

- Monterey

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