Testimonials - Page 392 - Pacific Motor Service Monterey

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anonymous

10/27/2010

Smog check was done quickly and painless. I miss seeing Bob, but otherwise I am happy with my second visit to PMS. Allright maybe Pacific Motor Service might sound better than PMS. LOL. Thx.

Thank you for the nice review and just so you know, Bob is doing well and enjoying retirement!! Kevin Donohoe, Owner

- Pacific Grove

Clifford B

10/27/2010

Thanks for all the hard work, effort and honesty! Feel lucky to have found a shop so close to home that I can trust!

Thank you Jenni for trusting us to repair the van. Its an unfortunate situation and I hope the shop in Colorado steps forward and help you out. Look forward to your next service visit. Kevin Donohoe

- Pacific Grove

Lynn M

10/27/2010

Pacfic Motor Service is like no other repair shop I've ever seen. They take the time to explain your car's condition and pride themselves on their service. What repair shop has a newsletter!? They might be a bit pricier than other shops, but they take care of their customers and do quality work for your vehicle.

We are pleased to hear that you are happy with our service Anna. We look forward to seeing you down the road. Service Manager,Beau Blackwell

- Monterey

Buzz,cheryl J

10/25/2010

I appreciate the friendl service

Thank you for your feedback Mr. Noonari. We appreciate you giving us the opportunity to earn your trust. Service Manager,Beau Blackwell

- Monterey

yann & annel

10/24/2010

my car was towed saturday morning to the pacific motor service in pacific grove. it simply wouldn't start. the tow driver suggested replacing the key batteries, which i did, to no avail. pacific motors took my car, no appointment and repaired it within the day. thank you!

Thank you Anne for the nice review! its always a pleasure to see you and Yann. Kevin Donohoe, Owner

- Pacific Grove

Carole J

10/24/2010

4.5

My first visit went very well! Great service for a very fair price!

We appreciate your review and recommendations Carole. We look forward to making every visit a pleasant one.We wish you a happiness and good health. Service Manager,Beau Blackwell

- Monterey

Heidi D

10/24/2010

4.5

All I can say is I love the whole team! The realy stand behind their work! I had a break job that didn't go as planned as they completely redid it with the same amazing wservice aI have grown to love!

Heidi it's always a pleasure to see you and were glad we were able to get you on the road again very shortly after arriving. We wish you and your family the best. Service Manager,Beau Blackwell

- Monterey

P.j. M

10/22/2010

PMS is fast, efficient, courteous, helpful, and great value.

P.J., thank you for the kind review. I hope our conversation on cost per mile versus resale value made good sense. We look forward to your next visit! Kevin Donohoe, Owner

- Pacific Grove

Tracy R

10/22/2010

Our experience was excellent from the git go. The facility is very clean. We were welcomed and accommodated on short notice. All communication from the Service Manager was comprehensive and pleasant. Follow up was prompt and work was performed to our high standards. This is how a business should be operated!

It's our pleasure to be of service to you and your vehicles.We really look forward to building a life long relationship with you.Thank you for the kind review. Service Manager,Beau Blackwell

- Monterey

Ben M

10/21/2010

4.5

I brought my car in to have the brakes inspected after installing new brakes all the way around. Well ends up I was given the wrong size rotors and they seized up. Translation, did it myself but ended up having to have the pros at Pacific Motors make it right. The were super helpful and patient as I reviewed all my options. The only reason I didn't give all 5 stars is because I could have applies Kevin's Halloween 15% brake coupon, but felt bad asking when they had been so helpful.

Thanks Ben for your review. It's our pleasure to help you out. You did a good job installing the brakes but the parts store did not.Please feel free to come by anytime with questions or concerns you might have. Service Manager,Beau Blackwell

- Monterey

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