Testimonials - Page 396 - Pacific Motor Service Monterey

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P.j. M

10/22/2010

PMS is fast, efficient, courteous, helpful, and great value.

P.J., thank you for the kind review. I hope our conversation on cost per mile versus resale value made good sense. We look forward to your next visit! Kevin Donohoe, Owner

- Pacific Grove

Tracy R

10/22/2010

Our experience was excellent from the git go. The facility is very clean. We were welcomed and accommodated on short notice. All communication from the Service Manager was comprehensive and pleasant. Follow up was prompt and work was performed to our high standards. This is how a business should be operated!

It's our pleasure to be of service to you and your vehicles.We really look forward to building a life long relationship with you.Thank you for the kind review. Service Manager,Beau Blackwell

- Monterey

Ben M

10/21/2010

4.5

I brought my car in to have the brakes inspected after installing new brakes all the way around. Well ends up I was given the wrong size rotors and they seized up. Translation, did it myself but ended up having to have the pros at Pacific Motors make it right. The were super helpful and patient as I reviewed all my options. The only reason I didn't give all 5 stars is because I could have applies Kevin's Halloween 15% brake coupon, but felt bad asking when they had been so helpful.

Thanks Ben for your review. It's our pleasure to help you out. You did a good job installing the brakes but the parts store did not.Please feel free to come by anytime with questions or concerns you might have. Service Manager,Beau Blackwell

- Monterey

Steve N

10/20/2010

Once again Pacific Motors exceeded my expectations, Bo and Mike were great!!!

Thank you for your review and feedback. Service Manager,Beau Blackwell

- Monterey

Mollie M

10/20/2010

4.5

Great service. Very welcoming and friendly. Thorough and efficient.

Thank you Mollie for your review.We are happy you liked our service and you were a joy to do business with.We look forward to seeing you in the future. Service Manager,Beau Blackwell

- Monterey

anonymous

10/18/2010

4.5

Great work and great staff

Were glad you enjoyed our business and look forward to helping you maintain your car in the future. Service Manager,Beau Blackwell

- Monterey

Paul W

10/16/2010

4.5

Came with what turned out to be a bogus problem reported by the dealership regarding the quality of the work done at Pacific Motor Service. Not only was the problem resolved to our satisfaction,but it became obvious the the dealership was the questionable link. We've decided to take all our repairs to Pacific Motor Service.

Were sorry about the dealerships dishonesty Paul and we look forward to taking care of your vehicle properly from now on. Thanks for the review and please contact us if you ever have any questions. Service Manager,Beau Blackwell

- Monterey

Ed L

10/16/2010

This Fantastic Service Facility, offers HONEST repairs and related services. They will not try to Over-Sell you on Non-Needed services or Pressure you in any way! Furthermore, they will Explain Everything to you-without any mystery!Look No Further-for Your Car Needs, Call Them Today!!!!

We only recommend repairs,it is up to our customers to authorize them.Maintenance is very important and the value is greater than any dollar amount but its up to you. We definitely don't push it on you to do them. Service Manager,Beau Blackwell

- Monterey

Kimberley K

10/15/2010

I appreciate that Pacific Motor Service is a local, green business and they run their business with professionalism and integrity. They explain all of the repairs and help me make an informed decision on vehicle maintenance.

Thank you for the great review Kimberly. It was a pleasure seeing you and we look forward to your next service visit. Please don't forget about the tires on your Subaru!! Kevin Donohoe

- Pacific Grove

anonymous

10/14/2010

4.5

Appreciated honest evaluation of the vehecle. Also thankful that Kevin took time to give me rides back and forth to the shop and my home.

Thank you

- Pacific Grove

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