Testimonials - Page 398 - Pacific Motor Service Monterey

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Thaleia W

10/3/2010

I made an appointment for a smog check. Initially I was disappointed that I had to wait until the end of the week for a time slot. But when I did go in, it only took about 20 minutes to complete the job. So the system in place for time management is very efficient and predictable, getting you and your car back together in the least amount of time possible. Kevin was courteous and professional, and the price was very reasonable.

Thank you for the kind review. Please check our website for service offerers and specials you and your family can take advantage of. Kevin Donohoe, Owner

- Pacific Grove

anonymous

10/1/2010

4.5

Nice place, nice people, a bit on the expensive side, but they worked with me. Overall, I'm happy with the service.

We might not be the cheapest but were not the highest either.Nice thing is we will do it once and do it right.We will also make sure all your needs are met(shuttle,clean car,discounts,three year warranty,etc) Service Manager,Beau Blackwell

- Monterey

Michael K

9/30/2010

Very professional and informative. The workmanship was excellant. I will highly recommend this business to my friends and business assoc. Thank you Kevin

Michael, it was our pleasure and thank you for the nice review. Looking forward to your next visit!! Kevin Donohoe, Owner

- Pacific Grove

j. g.v

9/29/2010

Maintaing usual over all car car service

Mr. Van Meter your car is in wonderful shape once again thanks to you. You maintain your car very well and thats the reason your car always does good on its check up's.It like maintaining your teeth,brush and floss(maintenance). :) Thanks again.

- Monterey

anonymous

9/28/2010

Courteous, trustworthy and reliable. We highly recommend this locally owned business as the quality of service has been top flight. We have taken both our cars - two completely different makes and models - to Pacific Motor Service and have been satisfied each time. There is a lesson to be learned here by larger, more impersonal dealers: Quality and service counts!

Thank you for the kind words and recognition of quality service. We strive to make your experience the best it can be-every visit.
Look forward to your next visit.
Kevin Donohoe, Owner

- Pacific Grove

Karen F

9/27/2010

My car would not start and I did not have a regular shop for auto repair. I checked AAA's website and saw that Pacific Motors was listed. I called and made arrangements to have my car towed in. They checked my car, told me what was wrong. I had a list of other items that I had neglected to take care of and we discussed what I should get taken care of. Beau arranged for a rental car which was a great relief to me. I now have a car that is in tip top shape, and I know that Pacific Motors will work with me to make sure that my car stays that way.

Karen,your car did need a lot of work.When we put off things it usually catches up because by the time were ready to have those things repaired you run that risk that there's more now. We look forward to keeping it there.Service Manager,Beau Blackwel

- Monterey

Dianne/garth H

9/26/2010

I was having trouble when I started my car, and Pacific Motor Works was able to take my car immediately, test it and determine what the problem was, and then repair it.

Thank you for the review Dianne. I'll pass this along to Dustin too. Kevin Donohoe

- Pacific Grove

anonymous

9/26/2010

Very good service. I haven't had any problems since my car was fixed in this location.

Were glad were able to help keep your car trouble free. We do not see many comebacks(warranties) and most of that is due to the excellent work of our technicians. Servise Manager, Beau Blackwell

- Monterey

anonymous

9/25/2010

We always feel safe and secure knowing that our car is getting the best possible care with Pacific Motor Services.

Were truly sorry that the prices have changed before. Unfortunately sometimes they go up and other times they go down. There are many different things that cause this.We try to keep them exactly the same but that is not always possible.Thanks again!

- Monterey

Brian,susan F

9/24/2010

4.5

they were very couteous and efficient. I will reccommend their services to all.

Thank you for the kind review Brian.We also appreciate all the recommendations.We look forward to building a everlasting relationship with you and your vehicle.Hope all is well. Service Manager,Beau Blackwell

- Monterey

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