Monterey and Pacific Grove Auto Repair

4157 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Pacific Motor Service are always so helpful and knowledgeable when it comes to your vehicle. I can always count on them to be truthful and attentive. They made getting 4 new tires so easy and painless.

Thank you for your kind words, Melyssa! We are thrilled to hear that your experience with us was a positive one. Our team works hard to provide excellent service, and we are glad that this reflected during your visit. We appreciate your trust in us, and we look forward to serving you again in the future.

- Monterey
5

Thank you for the wonderful five-star review, David! We are thrilled to hear that you had such a positive experience with us. Customer satisfaction is our top priority, and we are always here to provide exceptional service. If there is anything else we can do for you, please don't hesitate to reach out.

- Monterey
5

Thank you so much for your positive feedback, Terry! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!

- Pacific Grove
5

I am very impressed with Pacific Motor Service. They are knowledgeable, professional and also very kind and caring people. The technician was able to repair and service my Audi Q5 with great precision and success. I highly recommend them.

Thank you Diane for this amazing review! We are ecstatic to hear that you had such a positive experience with us at Pacific Motor Service and that we were able to meet all your expectations. We take pride in providing top-notch service to our customers, and we look forward to serving you again in the future!

- Pacific Grove
5

Engine noise with my 20 year old SUV. They identified it and gave me a fair price for a hard to find part. Shipping delays caused my car to be there for over a week but once the part arrived they had it done in a day. Car drives like it is new and hopefully will last a few more years

Thanks for your 5-star review, Tim! We're glad we could solve the engine noise issue and provide a seamless experience. Your satisfaction is our priority, despite the shipping delay. It's great to hear that your SUV is running like new now. We look forward to serving you again!

- Pacific Grove
5

Excellent experience. Was told by another mechanic I likely needed break replacement for my car, brought car to Pacific Motor and after diagnostics Rory called me and said the break pads do not need replacement and saved myself hundreds of dollars for an unnecessary break pad replacement .Great service and very honest people working here. Highly recommended l

Thank you for the 5-star review, Michael! At Pacific Motor, we pride ourselves on providing honest service. We're glad Rory was able to save you money by performing a thorough diagnostic and determining that your brake pads didn't need replacing. We appreciate your recommendation and look forward to helping you again in the future!

- Monterey
5

Amazing customer service from Rory. They even let me keep my non-working car there for no charge for a couple days while I figured out what to do with it. Highly recommend!

Thank you for the fantastic review, Ralph! We're thrilled to hear that Rory provided amazing customer service. We strive to go above and beyond and make our customers feel valued. We appreciate the recommendation and look forward to serving you again soon!

- Monterey
5

This place was highly recommended and did not disappoint. Kevin was my initial POC, professional speedy and thorough. Kyle assisted me with drop off, also professional and extremely helpful. Provided me with all the information I needed to make an informed decision. Kept me up to speed on all steps in the process and me and answered all my questions. Fair, Honest, Trustworthy, Dependable Auto Shop!

Thank you for the 5-star review, Nina! We are glad to hear that Kevin and Kyle provided you with excellent service and kept you informed throughout the process. Our team takes pride in being fair, honest, and trustworthy. We appreciate your recommendation and look forward to serving you again!

- Pacific Grove
5

Thank you for taking the time to leave us a 5-star rating, Don! We appreciate your support and are thrilled to hear that you had a great experience with us. If there's anything else we can do to make your next visit even better, please let us know.

- Monterey
5

Such nice, professional service! Great process servicing our truck. Very easy to schedule an appointment online. The folks at this place are very pleasant and they do a great job for a fair price.

Kelly, thank you! It makes us happy to provide a professional and pleasant experience for our customers. We appreciate your feedback and look forward to serving you again in the future!

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.