Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Pacific Motors is a place I trust! They fix what needs fixing, and no more! I’m a woman who knows nothing about cars (except I like to drive them) but I know a lot about people. Those who work here are friendly AND honest…. And on time!

Thank you for your fantastic review Barbara! We know a lot about cars and some about people too! We understand the importance of maintaining relationships and the value of being a trustworthy ally to our clients. You Mini is in awesome condition and will serve you loyally for as long as you take care of her properly!

- Monterey
3

I was not happy they had my car all day. It did not appear that they removed any parts to inspect the engine. It seemed like a more speculated assessment than a hard fact diagnostic of problem . It was also a 200.00 dollar service.

5

Terrific service, and so helpful and friendly! Excellent customer service.

Thank you for your kind review!

- Monterey
5

Excellent

Hello Swe, Thank you for trusting us with your vehicles! We really enjoy working with you and always look forward to seeing you smiling face!

- Monterey
5

Pacific Motors is my go-to shop for all things car-related. They consistently deliver excellent service and they are proactive in reminding me of things that will help my car stay in top shape. They are friendly, professional and obviously know their work. Pacific Motors gets my highest ranking (5 stars) and if there were more stars I would give an even higher rating!

Thank you for the stellar review Michele! We appreciate you choosing Pacific Motor Service. Customer service is what we believe we can be the best in the world at. We have a fantastic technical team who continually provide a superior product and our advisor staff is second to none. We'll see you next time.

- Pacific Grove
5

Outstanding!!!

Thank you Manny, You're Silverado is set for a while. New water pump and a little peace of mind. See you next time.

- Monterey
5

Everyone needs an auto mechanic that is truthful (no attempt to up-sell you a service you don't need) and that does an excellent job when doing repairs. This is the place that meets both criteria. I'm grateful to have found Pacific Motor Service and I highly recommend them.

Thank you for taking the time to leave us a review Mr. Schaefer! We enjoyed working with you and your cool Ford Ranger. You've done an excellent job maintaining her for many years and we'll be glad to be a part of that moving forward!

- Monterey
5

Got me in right away since it was an urgent problem. Communication with Beatrice was top notch and car was ready when they said it would be. Very pleased.

Hello Cindy, Thank you for taking the time to leave us a review. I am glad were were able to take care of you and your CR-V. With new brakes and transmission fluid, your car is safe and reliable again. Beatrice is awesome. Thank you for letting us know!

- Monterey
5

Thorough and good pricing. Willing to explain/discuss recommended/performed services in detail which goes a long way. Transparent and timely communication. Beatrice is especially great - always on the ball and ready to talk things through. Highly recommend!

5

Extraordinary customer service! Rory & Beatrice were absolutely amazing. They were both courteous , professional, & followed through with what they said they would do. I so appreciated the extra mile Rory went in ensuring the work was covered by my extended warranty. The service crew were timely & efficient in repairing my vehicle. A wonderful experience yet again at Pacific Motor Services.

Hello April, Long time no see. Rory and Beatrice truly are amazing. They, accompanied by their fantastic technical staff, do a fantastic job and do their best to exceed our clients' expectations.

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.