Testimonials - Page 40 - Pacific Motor Service Monterey

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Brian Dutro

9/9/2022

The team at Pacific Motor Service is always professional, kind, and clear in their communication. The office and shop are clean, and the techs are skilled (none of my aging F150’s problems have ever stumped these guys!). I only take my vehicles here.

Thank you for the shining review Brian! I could not have written better marketing ad! The repair for your Ford F-150 was relatively simple this time. A check engine light diagnosis followed by oxygen sensor installation and you were back on the road. We'll see you next time.

- Pacific Grove

SuiYee Fenwick

9/8/2022

Pacific Motor Service provides excellent service. Work was done in a timely manner at a reasonable price. They have my recommendation.

Thanks for the kind words Ms. Fenwick, your Mazda CX-5 is happy and healthy. Keep up the good work!

- Pacific Grove

Vincent Giardina

9/8/2022

Employees are always friendly and professional. I feel I can trust these people.

Thank you for leaving us a nice review. I am grateful we have your trust!

- Monterey

Jeremey Prather

9/7/2022

Always willing to help and make the service educational and friendly. Beatrice and Rory are are awesome and always make sure they can do the best job they can!

Hello Jeremey, Than you for your kid words. Beatrice and Rory do a great job communicating and are the most enthusiastic and friendly people I've ever had on the front counter. Unfortunately we couldn't save your venerable Toyota Corolla, but we'll see you with your next car.

- Monterey

Andrew Hawryluk

9/7/2022

Very professional. Very competent. Keeps me informed. No surprises. Great experience. Been using them for years and will continue to do so.

Thank you for taking the time to leave us a review Andrew. We appreciate you choosing Pacific Motor Service for your Honda pilots maintenance and repairs. We'll see you next time!

- Monterey

Janis Padover

9/6/2022

I drove up with a check engine light on. They diagnosed the issue right away and had my car finished in a couple of hours. Thank you!

Hi Janis, Thank you for trusting us with your lovely Jeep Liberty. The check engine light came on due to misfires in the engine. A relatively simple maintenance item of spark plugs and ignition coils and you were on your way!

- Pacific Grove

Anonymous

9/6/2022

Professional, helpful and friendly. Would recommend to anyone looking for any type of car repair.

Thank you for your review and strong referral! We do our best to be the very best in the industry.!

- Monterey

A Z

9/6/2022

The customer service at Pacific Motors is exceptional! All members of the team are professional and explain things in a way someone who knows nothing about cars can understand. The extra effort demonstrated in getting my extended warranty to cover the cost was very much appreciated.

George Turner

9/2/2022

Perfection in service, courtesy, honesty, quality. As a bonus, they fixed a problem we thought was a part of the vehicle's character: GRATIS! We've been customers for years. We're spoiled.

Hello George. Thank you for leaving us a fabulous review! Our goal is to be as perfect as we can in providing service. Honesty and quality of work are the noon-negotiable (permission too play) values/standards, but we believe we can be the best in the world at customer service. Thank you for choosing Pacific Motor Service for your new tires!!

- Pacific Grove

Jocelyn Curran

8/29/2022

They have the BEST customer service! Kyle always takes the time to explain what’s going on, work through solutions, and provides helpful and realistic guidance throughout. I am so grateful to have Pacific Motor Service in the neighborhood!

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