Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Thank you so much for working on my vehicle and making the entire repair experience a stress free and friendly. May the entire team have a terrific day.

Thank you Renee! Come see us if you need anything!
Brian and Team

- Pacific Grove
4

I live in the Bay area but brought my car back to Kevin and his team in MRY because they have earned my complete trust and satisfaction

It was nice seeing you again Jason.We hope all is well in the Bay area for you and thank you for coming back to Pacific Motor Service. Service Manager, Beau Blackwell

- Monterey
4.5

I called with a problem, got it fixed that same day. Also, prompt shuttle service so I could be home while the work was being done.

We here at Pacific Motor Service take pride in trying to offer the best and most convenient service for our customers.Were glad our shuttle and automotive work was helpful to you.Thank you for your review. Service Manager,Beau Blackwell

- Monterey
5

My truck "check engine" light was on and I had to move some horses ASAP. PMS took me in right away, diagnosed a tricky problem (evidently nothing wrong with the trucks systems?rats had eaten through some cabling) and fixed it that very day so that I could hit the road with confidence. Thank you, Pacific Motor Service

Thank you Mary and I will make sure Bob gets a copy of this too. We appreciate your trust and confidence and the nice complement too!
Look forward to your next visit
-Kevin Donohoe

- Pacific Grove
5

I walked in without an appointment and was given immediate service. All done and ready to drive off in less than an hour. Thank you

Thank you for your review and letting us service your car Carol. We are glad we were able to service your vehicle and get you on your way in a reasonable amount of time. Service Manager, Beau Blackwell

- Monterey
4.5

Job handled efficiently and ready when estimated.

Thank you for the kind review Mr. Craig. We are very happy to have built a long and trusting relationship with you. We hope you have a great year. Service Manager, Beau Blackwell

- Monterey
5

Excellent customer service, trustworthy, reliable, and dependable!

Ana, thank you for the great review. We look forward to your next visit and also hope you and your family have a wonderful summer.

- Pacific Grove
5

Thanks for the ride, back and forth to work, and getting me out the door very quickly when your office was full of people picking up their cars. One lady brought you in a box of cookies! I should have thought of it! You deserve them, thanks from me too!

Thank you Jeanette for your review.We appreciate you very much. Its our pleasure to give you the best and most convenient service possible We wish good health to you and your car. Service Manager, Beau Blackwell

- Monterey
5

I was visiting my daughter, who is going to shcool in the area. She needed to have some repair work done on her car, so I checked on the internet and found Pacific Motors. I liked the way thier web page looked, and the reviews that I read, so I called and talked to Beau, the service manager, and he was as helpful as could be. I explained what repairs I was needing [a/c compressor replaced, electric window not working properly and a cracked lense in a tail light]; he told me to bring the car in and he would check it out to see exactly what it needed and what it would cost me for the repairs. I had an idea of what the cost would be on the repairs and Beau was able to shop around and get me the best price on the parts. The over all cost of the repairs, while still expensive, were much less that I had been expecting. They got the parts and did the repairs quickly and efficently. I had the car back the next day, and they even detailed it for me so that it was clean and shining when I picked it up. Beau was polite and professinonal and he made me feel confident in the work by explaining the warranty policy to me so that I would know that my repairs were covered in case of a problem in the future. They even had a shuttle that took me back to my hotel and picked me up when the car was done. I feel confident in leaving my daughter here knowing that there is a place she can bring her car for service and repairs that will treat her right and not try to take advantage of her.

Thank you for the kind words June.Im glad we(Pacific Motor Service) were able to service your vehicle.We look forward to building an ever lasting relationship with you, your daughter and her vehicle.Thanks again. Service Manager, Beau Blackwell

- Monterey
4.5

Beau was very professional, courteous, and easy to work with.

Thank you Steve for your review.Im glad we were able to be of service to you and your vehicle.We look forward to seeing you in the future.Wishing you and your wife good health. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.