At the last day of our vacation, my family and I stranded in Monterey with a major break in the cooling system of our Chrysler Pacifica.The AAA tow-truck driver reckoned that if any place was able to help me out the same day, this was it. And he was right. An hour and half later I drove off with my cooling problem fixed, the system flushed and all the accessible 2 cents rings replaced by solid ones. Needless to say I was a happy camper and so was my family. If it weren't for Bo and company we wouldn't have made it home the same day.I wish I could find a shop like this in the San Jose area and Normandin Chrysler could kiss my business goodbye. They serviced my car 2 months ago and it came back with 2 of the reported problems not fixed, and now this.Thank you very much for the good old fashion service guys. Good luck with the business. You deserve it.

Driving to CHOMP to see my grandmother, my car slowly lost power and eventually stalled out. Smoke poured out of the engine and into the cabin. I panicked, jumped out, and locked my keys in the car. It was a bad day! As we waited for the tow truck, my mom told me all about a new auto ship that she had recently discovered and had the BEST experience with. She claimed that this new auto shop had saved her 20% off her last maintenance visit, and even more important was how incredibly nice the staff were. It turns out that she was raving about Pacific Motor Service! We had the car towed to PMS, and they were great! We will definitely be back again - but hopefully under better conditions!

Excellent service, courteous phone experience; I will be back for regular maintainance. Thank you.

Everyone at Pacific Motor Service was friendly and efficient. I was very pleased by the quick and professional car service, and the genuine kindness of the personnel. I will definitely use them again.

My check engine light was set off by the gas cap not having a tight seal. Since it had gone off a month a half earlier, they checked the part they had replaced and noticed it was defective. They fixed this free of charge and saved me the hassle of having to bring in my car another time in the future, when it would have set off the light.

I got in on a day and time of my choosing. They even took me a few minutes early and finished early. A nice change from what can usually be expected from a business.

I have always been impressed with the level of care and service I receive at Pacific Motors.

It's always great and Beau is the best.

your staff did an outstanding job to clean up and the front area of my van after a small disaster.beau in the front office also provided excellent & professional attention.

Beau ..greeted us in a highly professional fashion and arranged immediately to have our needs met