Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
Get Directions
Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
Get Directions
4.5

A very pleasant experience. I appreciate a business that is customer service oriented and with a smile, also! I have already recommended Pacific Motor Service to others

Thank you Lidia, we appreciate the kind words and your recommendations !!
Look forward to seeing you next visit.
Kevin Donohoe

- Pacific Grove
5

I have always had impeccable service at Pacific Motors, this visit was the same. Bow at the front desk was excellent with my estimate and throughout the car repair. I will be requesting a tune up for my other car soon.

It's our pleasure to service your vehicles Steve. We look forward to seeing you soon and will be sad to see you move away in a few months.You are truly a good guy and an amazing customer. Service Manager,Beau Blackwell

- Monterey
5

Seems most reviews here are positive so not sure what happened on the day I visited but the service was nonexistent. Too busy on personal call to take care of my scheduled appt. After waiting 20 minutes I walked out only to be chased after and told I owed money for the service I never received??

5

As always, my appointment to have my car smogged was handled in an efficient and friedly manner. A customer could not ask for anything more!

We appreciate your kind words and recognition of service. Look forward to your next service visit. Kevin Donohoe

- Pacific Grove
5

Thanks for the prompt service and special interest you showed to my son.

Its our pleasure to make time to show your son how to grease his ball joints and bushings.Its very important we educate our customers on how to best maintain there car.Thanks for the review Alan. Service Manager,Beau Blackwell

- Monterey
5

From the momement I called the staff was friendly, courteous and knowledgeable. I really appreciated the extra time that was taken to explain in detail the problems with my car. I would recommend Pacific Motor Service to my friends and family.

thank you for the great review Carrie !! Look forward to your next visit. Kevin Donohoe

- Pacific Grove
5

I've been going to Pacific Motor Service for years now and would never consider going anywhere else. Kevin has been more than helpful on several occasions including when I, as a single female, needed to sell a car. He offered to help and I gratefully accepted. When the car sold, he would not take any sort of a commission from me. The last time I was there, I worked with someone I had not met before, Beau, and again, everything was easy. They had me in and out in no time. I recommend Pacific Motor Service to all my friends and will continue to do so.

Thank you so much for your review and the recommendations Lisa.It was my pleasure to meet you and make your trip to Pacific Motor Service as easy as possible.I look forward to seeing you again in the future.
Service Manager,Beau Blackwell

- Monterey
4.5

I have had my cars serviced at this location for years when it was Forest Hill Auto Service. Itchanged hands last year, renamed Pacific Motor Service, and has maintained the excellent and honset work that I have come to expect of them. I couldn't be happier with the excellent service.

Thank you Eric for the kind words and nice review. And thank you for trusting the ?new kid on the block? with you BMW. We look forward to your next service visit !!
Kevin Donohoe, Owner

- Pacific Grove
5

Prompt, friendly, and competent service.

My pleasure Wendy and welcome back to the US !! Look forward to your next visit. Kevin Donohoe, owner

- Pacific Grove
4

Not only did they change my oil & replace spark plugs, but my car was spotless & clean, inside & out! What a pleasant surprise! Courteous & professional, as always. Warmly,Anne & Yann Parker-Lusseau

Thank you Anne and Yann for the kind review. Its our pleasure to be of service to you and your vehicles.We hope you have a nice and relaxing trip.We will see you at your amazing bakery soon. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.