Monterey and Pacific Grove Auto Repair

4166 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I appreciate the friendl service

Thank you for your feedback Mr. Noonari. We appreciate you giving us the opportunity to earn your trust. Service Manager,Beau Blackwell

- Monterey
5

my car was towed saturday morning to the pacific motor service in pacific grove. it simply wouldn't start. the tow driver suggested replacing the key batteries, which i did, to no avail. pacific motors took my car, no appointment and repaired it within the day. thank you!

Thank you Anne for the nice review! its always a pleasure to see you and Yann. Kevin Donohoe, Owner

- Pacific Grove
4.5

My first visit went very well! Great service for a very fair price!

We appreciate your review and recommendations Carole. We look forward to making every visit a pleasant one.We wish you a happiness and good health. Service Manager,Beau Blackwell

- Monterey
4.5

All I can say is I love the whole team! The realy stand behind their work! I had a break job that didn't go as planned as they completely redid it with the same amazing wservice aI have grown to love!

Heidi it's always a pleasure to see you and were glad we were able to get you on the road again very shortly after arriving. We wish you and your family the best. Service Manager,Beau Blackwell

- Monterey
5

PMS is fast, efficient, courteous, helpful, and great value.

P.J., thank you for the kind review. I hope our conversation on cost per mile versus resale value made good sense. We look forward to your next visit! Kevin Donohoe, Owner

- Pacific Grove
5

Our experience was excellent from the git go. The facility is very clean. We were welcomed and accommodated on short notice. All communication from the Service Manager was comprehensive and pleasant. Follow up was prompt and work was performed to our high standards. This is how a business should be operated!

It's our pleasure to be of service to you and your vehicles.We really look forward to building a life long relationship with you.Thank you for the kind review. Service Manager,Beau Blackwell

- Monterey
4.5

I brought my car in to have the brakes inspected after installing new brakes all the way around. Well ends up I was given the wrong size rotors and they seized up. Translation, did it myself but ended up having to have the pros at Pacific Motors make it right. The were super helpful and patient as I reviewed all my options. The only reason I didn't give all 5 stars is because I could have applies Kevin's Halloween 15% brake coupon, but felt bad asking when they had been so helpful.

Thanks Ben for your review. It's our pleasure to help you out. You did a good job installing the brakes but the parts store did not.Please feel free to come by anytime with questions or concerns you might have. Service Manager,Beau Blackwell

- Monterey
5

Once again Pacific Motors exceeded my expectations, Bo and Mike were great!!!

Thank you for your review and feedback. Service Manager,Beau Blackwell

- Monterey
4.5

Great service. Very welcoming and friendly. Thorough and efficient.

Thank you Mollie for your review.We are happy you liked our service and you were a joy to do business with.We look forward to seeing you in the future. Service Manager,Beau Blackwell

- Monterey
4.5

Great work and great staff

Were glad you enjoyed our business and look forward to helping you maintain your car in the future. Service Manager,Beau Blackwell

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.