This is my second visit to Pacific Motor Service, once earlier this year for service, and now for the smog test. The customer handling is the best that I have ever scene. Keep up the great work. - TS

very accommodating-speedy service

I called the afternoon before and asked if you could do a 30,000-mile service the next morning. The answer was "yes," and it would take about 2 hours. I brought it in at 9:00 and was called at 11:30 to say that it was ready. That is good service, especially on such short notice.

As always, the whole experience at Pacific Motors was quick, easy, pleasant, on my schedule, all questions and issues addressed..... just a great team to work with. They really do feel like old friends. Really appreciated the rides you provided for me both back to my home, then back to the shop so I didn't have to sit around and wait. :-)

I thought that Beau did a great job in diagnosing why the service engine soon light was coming on, when I had just been in to do some basic maintainance anyways.

Great customer service. Very professional and thorough in meeting all of my car needs, thanks!

Pacific Motor Service is a shop I am confident in. Friendly staff and well educated. They go out of there way to take care of your cars needs and explain clearly. Comfortable reception room and rides are available if needed.

from the minute I got into the door until the job was finish the employees are very professional.They work with my needs and finances to make sure my car can still be repaired. great job

These guys are professional and good people. This was the second time I put my car into their care, and it is always returned in much better condition. The only downside for me is that the service is expensive, but I guess you get what you pay for, which is quality work.

At the last day of our vacation, my family and I stranded in Monterey with a major break in the cooling system of our Chrysler Pacifica.The AAA tow-truck driver reckoned that if any place was able to help me out the same day, this was it. And he was right. An hour and half later I drove off with my cooling problem fixed, the system flushed and all the accessible 2 cents rings replaced by solid ones. Needless to say I was a happy camper and so was my family. If it weren't for Bo and company we wouldn't have made it home the same day.I wish I could find a shop like this in the San Jose area and Normandin Chrysler could kiss my business goodbye. They serviced my car 2 months ago and it came back with 2 of the reported problems not fixed, and now this.Thank you very much for the good old fashion service guys. Good luck with the business. You deserve it.