My BMW has over 100,000 miles on it. I had an oil leak. It was leaking oil from the seal in the turbo. Also had a radiator leak. I was informed of everything that needed to be fixed. If they found something like a filter or oil line that needed to be replaced they would call and email me a new estimate and explanation of what needed to be done. I really appreciated them keeping in touch with me and explaining everything in detail. They also gave me a ride home and picked me up when the car was done. I highly recommend Pacific Motors in Monterey for their professionalism and great service. My car is running like it was brand new.
Thank you for the perfect review Shirley! I know your BMW's turbo repair was a costly one, and we appreciate your patience and understanding as we moved through the process. Rory and Beatrice, along with our crack technical staff led by Michael are awesome. Their communication and ability to provide world class service is second to none!
- Monterey