Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Always willing to help and make the service educational and friendly. Beatrice and Rory are are awesome and always make sure they can do the best job they can!

Hello Jeremey, Than you for your kid words. Beatrice and Rory do a great job communicating and are the most enthusiastic and friendly people I've ever had on the front counter. Unfortunately we couldn't save your venerable Toyota Corolla, but we'll see you with your next car.

- Monterey
5

Very professional. Very competent. Keeps me informed. No surprises. Great experience. Been using them for years and will continue to do so.

Thank you for taking the time to leave us a review Andrew. We appreciate you choosing Pacific Motor Service for your Honda pilots maintenance and repairs. We'll see you next time!

- Monterey
5

I drove up with a check engine light on. They diagnosed the issue right away and had my car finished in a couple of hours. Thank you!

Hi Janis, Thank you for trusting us with your lovely Jeep Liberty. The check engine light came on due to misfires in the engine. A relatively simple maintenance item of spark plugs and ignition coils and you were on your way!

- Pacific Grove
5

Professional, helpful and friendly. Would recommend to anyone looking for any type of car repair.

Thank you for your review and strong referral! We do our best to be the very best in the industry.!

- Monterey
5

The customer service at Pacific Motors is exceptional! All members of the team are professional and explain things in a way someone who knows nothing about cars can understand. The extra effort demonstrated in getting my extended warranty to cover the cost was very much appreciated.

5

Perfection in service, courtesy, honesty, quality. As a bonus, they fixed a problem we thought was a part of the vehicle's character: GRATIS! We've been customers for years. We're spoiled.

Hello George. Thank you for leaving us a fabulous review! Our goal is to be as perfect as we can in providing service. Honesty and quality of work are the noon-negotiable (permission too play) values/standards, but we believe we can be the best in the world at customer service. Thank you for choosing Pacific Motor Service for your new tires!!

- Pacific Grove
5

They have the BEST customer service! Kyle always takes the time to explain what’s going on, work through solutions, and provides helpful and realistic guidance throughout. I am so grateful to have Pacific Motor Service in the neighborhood!

5

Very professional and enjoyable to work with. Fixed the problem with no issues.

5

Unexpected screw in our tire! No worries, the staff at Pacific Motor Service ALWAYS take good care of us!

Hello Lorraine, Than you for taking the time to leave a review. A simple tire repair is all you Equinox needed.. Thank you for choosing Pacific Motor Service.

- Pacific Grove
5

Pacific Motor Service in Pacific Grove has always provided great service. Recently changed service to Pacific Motor due to excessively high prices elsewhere and found Pacific Motor much more reasonable. Service person, Kyle is so accommodating and always provides excellent customer service. Thank you!

Thank you for taking the time to leave us a kind review. We appreciate you choosing Pacific Motor Service. Kyle does a fantastic job with all our clientele. It really shows that he enjoys his job and values serving the community of Pacific Grove.

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.