Testimonials - Page 42 - Pacific Motor Service Monterey

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Maureen Hall

9/22/2022

This was my first time taking my car in. They were professional, timely and good price.

I'm glad you had a good experience. Rory and Beatrice do a fantastic job making people feel welcome. Hopefully we'll see you next time your Ford Edge needs servicing!

- Pacific Grove

Russell Grisso

9/21/2022

Friendly staff and excellent customer service. I have taking every car that I have owned here. It is the best in Monterey!

Thank you Russell, We appreciate you choosing Pacific Motor Service. we are happy to service your personal fleet and hope to keep your current car, the venerable Honda Accord, happy and healthy for years to come!

- Monterey

Barbara Gicquel

9/21/2022

Pacific Motors is a place I trust! They fix what needs fixing, and no more! I’m a woman who knows nothing about cars (except I like to drive them) but I know a lot about people. Those who work here are friendly AND honest…. And on time!

Thank you for your fantastic review Barbara! We know a lot about cars and some about people too! We understand the importance of maintaining relationships and the value of being a trustworthy ally to our clients. You Mini is in awesome condition and will serve you loyally for as long as you take care of her properly!

- Monterey

Michael Poche

9/21/2022

I was not happy they had my car all day. It did not appear that they removed any parts to inspect the engine. It seemed like a more speculated assessment than a hard fact diagnostic of problem . It was also a 200.00 dollar service.

Anonymous

9/20/2022

Terrific service, and so helpful and friendly! Excellent customer service.

Thank you for your kind review!

- Monterey

Swe Barron

9/20/2022

Excellent

Hello Swe, Thank you for trusting us with your vehicles! We really enjoy working with you and always look forward to seeing you smiling face!

- Monterey

Michele

9/17/2022

Pacific Motors is my go-to shop for all things car-related. They consistently deliver excellent service and they are proactive in reminding me of things that will help my car stay in top shape. They are friendly, professional and obviously know their work. Pacific Motors gets my highest ranking (5 stars) and if there were more stars I would give an even higher rating!

Thank you for the stellar review Michele! We appreciate you choosing Pacific Motor Service. Customer service is what we believe we can be the best in the world at. We have a fantastic technical team who continually provide a superior product and our advisor staff is second to none. We'll see you next time.

- Pacific Grove

Manny Collazo

9/16/2022

Outstanding!!!

Thank you Manny, You're Silverado is set for a while. New water pump and a little peace of mind. See you next time.

- Monterey

Charles Schaefer

9/16/2022

Everyone needs an auto mechanic that is truthful (no attempt to up-sell you a service you don't need) and that does an excellent job when doing repairs. This is the place that meets both criteria. I'm grateful to have found Pacific Motor Service and I highly recommend them.

Thank you for taking the time to leave us a review Mr. Schaefer! We enjoyed working with you and your cool Ford Ranger. You've done an excellent job maintaining her for many years and we'll be glad to be a part of that moving forward!

- Monterey

Cindy Morgenrath

9/16/2022

Got me in right away since it was an urgent problem. Communication with Beatrice was top notch and car was ready when they said it would be. Very pleased.

Hello Cindy, Thank you for taking the time to leave us a review. I am glad were were able to take care of you and your CR-V. With new brakes and transmission fluid, your car is safe and reliable again. Beatrice is awesome. Thank you for letting us know!

- Monterey

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