Monterey and Pacific Grove Auto Repair

4119 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Always an excellent experience at Pacific Motor Service in Monterey. Rory and Beatrice are extremely helpful and knowledgeable, always providing top tier customer service and clear communication. The maintenance crew is competent and punctual. If you are looking for a well run, ethical, auto repair company look no further.

Thank you for your outstanding review VP! We really appreciate you noticing our efforts to provide world class customer service. We go to extreme measures to ensure we have the best possible team who are fanatically conscientious and highly competent. Thank you gain and we hope to see you again!

- Monterey
5

As always, courteous and helpful service with compete explanations of what needs to be done and then what is done. Thank you.

Hi Joan, Thank you for taking the time to leave us a review. Rory and Beatrice enjoy working with you and the technicians give their best effort when keeping you Subaru well maintained. After fixing the valve cover leak and installing new brakes, you should be all set for quite a while.

- Monterey
5

Great customer and car service.

Thank you KK. Have a great weekend!

- Pacific Grove
5

Very friendly and the service quality is awesome.

5

Excellent, the best in PG.

Thank you for the review Patrick. See you next time to service your wise and venerable Saturn.

- Pacific Grove
5

Very personable, easy to do business with. They got the job done fast. Will be using them again.

Thank you very much for your review. We'll see you next time.

- Pacific Grove
5

Not a speedy oil change but you get a very thorough inspection. Employees are nice and professional. This business is within easy walking distance of many fun activities, good restaurants and errand possibilities. So the wait is always productive/fun.

Thank you for taking the time to leave us a kind review Sander! We appreciate your patience and willingness to take advantage of downtown Monterey while you wait.

- Monterey
5

The service was very professional. It was easy to make an appointment and I was kept informed about the status of the work being done on my car. In my case, the free shuttle service that was offered was very important.

Thank you for taking the time to leave us a review. We appreciate you choosing Pacific Motor Service. Kevin and Kyle do a great job communicating with our clients. Let us know when you're ready to complete the work on your BMW and we'll schedule you in.

- Pacific Grove
5

The service was performed promptly. Scheduling the service online was very convenient.

Thank your feedback Albert. We appreciate your choosing us for your Hyundai Genesis' maintenance!

- Pacific Grove
5

I trust my car in their professional, knowledgeable hands, and appreciate their friendly manner.

Hello Virginia, Thank you for taking the time to leave us a kind review. out goal is to educate and inform you of your car's (in you case your Lexus) needs so you can prioritize and execute it's maintenance at our pace!

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.