Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Always a great experience having car serviced at Pacific Motor Service...professional and reliable and so convenient to the local community.

Than you for the kind words Judy. We really love being a part of the PG and Monterey community. It's important that we provide a family atmosphere to our small towns, while also treating our clients to a world class customer service experience! Thank you for allowing us to keep your venerable Acura alive and well!

- Pacific Grove
5

The people there are alway friendly and cheerfull, and their work is topnotch!

Thank you for leaving us a review. Beatrice took care of you this time; I'm glad she treated you properly. We'll see you next time your Jaguar needs another service.

- Monterey
5

Exceptional work and customer service!

We do our very best. Thank you for your review!

- Pacific Grove
5

Great service!

Thank you Paula, See you next time.

- Monterey
5

This is the best auto shop I’ve been to in my 30+ years of driving. Kyle and Kevin are not only incredibly knowledgeable, but they are completely trustworthy. They explain repairs thoroughly without talking down to you and make suggestions without pressuring. They seem to love my car as much as I do. And Kyle identified a problem — THE main problem — with my car that years of technicians had failed to find, so it runs better and will last longer. My highest recommendation!

Thank you for your stellar review Ms. Carlson! We have a fantastic staff who are very interested in serving our clients the way they would like to be served. Our Technicians are top notch, ASE certified individuals who love what they do. Your Civic Hybrid is in good condition and will serve you well for years to come.

- Pacific Grove
5

Excellent service. Great interpersonal relations skills with staff.

Hello Duane, I appreciate you leaving us a nice review. Rory and Beatrice do a great job making everyone feel comfortable and taking care of all our clients' needs. Please let us know if you need anything else for your fleet.

- Monterey
5

Kevin & Kyle truly are the best. I feel very confident taking my vehicles in here. They give me a breakdown of what is going on, and always deliver honest recommendations on how to proceed. Couldn’t say enough good about them both.

Hello Gianna, Thank you for your confidence. We do our very best to give very clear information that is easily actionable. Good luck with the Jeep and please let us know if there is anything else you need.

- Pacific Grove
5

Very impressed!. Kevin was extremely helpful and informative. Would return for any and all service needs. Would highly recommend Pacific Motor service to friends. In fact we have already done so. A huge thank you to Kevin and his crew.

I am super glad we impressed you. Although you don't live in the area, it is our goal to treat everyone as if they were a member of our Monterey Peninsula community! We are happy that the issue you have with your Kia will be taken care under warranty! Have a great day.

- Pacific Grove
5

The people at the desk- Beatriz and Rory were amazing. They were extremely professional, personable, and communicative with me. The services were priced competitively especially for this area. The car was in shop a day longer than initially told to me and there was an instance where the dates and when services would be performed were inconsistent coming from each of them. Other than that, this place was great and I would return.

Thanks for the review Jacob. We appreciate your understanding and patience. It took longer than planned , but I assure you that is definitely not the norm. Thank you for recognizing Beatrice and Rory's efforts. We hope to see you again.

- Monterey
5

Honest straightforward service. Easy in and easy out.

Thank you for taking the time to leave us a review Jeff. We appreciate you choosing us to service your Toyota Rav4.

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.