They charged me $196 for diagnostic for my prius ABS light was on then they quoted me a price of $1800 to replace my two front speed sensors. I got a quote from the Seaside Toyota and they quoted me $600 labor $317 per sensor. So no I am not satisfied with the high prices. I don't care they have 5 stars. I don't like throwing away my money. So I wasted $196 and do not recommend this place unless you like getting over charged. Rory behavior was extremely rude and very wrong. I am a travel nurse.
Hello Lori Thank you for your input and for your service as a nurse, but your story inaccurate. The prices you are describing are not what you told us during the encounter. Our price included additional items such as air filters and other maintenance items The price you told us the dealership quoted you for the sensors was around $1400 around $200 less than our price for the sensors (prices differ slightly depending on where you go; our labor rate was actually lower than Seaside Toyota). As for Rory's behavior, he has been here for many years. One of Rory's many strengths is his kindness, patience and willingness to work through difficult problems with clients. Is it possible you were having a bad day when you came to us for help?
- Monterey