Testimonials - Page 46 - Pacific Motor Service Monterey

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Joyce Quiroz

7/7/2022

Always thorough and very knowledgeable! Rory and Kyle are always so kind as well as other staff. I highly recommend your vehicle up- keep with Pacific Motor Service in Monterey! ☺️

Thank you for taking the time to leave us a review Joyce. Kyle and Rory do a magnificent job for our clients. They are passionate about serving the community and their vehicles and take the time to treat everyone they way they need to be treated. Kyle is now the manager of our Pacific Grove location and doing a fantastic job!

- Monterey

Jim Somerville

7/5/2022

I had 2 oil leeks coming from 2 different areas in my engine. Both areas required either removing the engine or taking apart the front end of the engine; many labor hours for each. I do not have any warning signals going off any longer and am happy with that. Also, my transmission wasn't catching gear occasionally and they trouble shooted at no extra charge and found that I was low on transmission fluid and topped it off. After the work they buffed the headlights off because there was some fluid that accidentally got on one of them, and they didn't charge me for that either. The staff is friendly and willing to do what it takes; their customer service is excellent.

Hello Jim, Thank you for trusting us with the major oil leak repairs on your lovely Mercedes AMG! We have some of the best technicians on the the Central Coast and our front office staff (Beatrice and Rory) are second to none. Truly good people who value each of our clients and their trust!

- Monterey

7/1/2022

Thank you JC!

- Monterey

Victoria & Sharon Callese

6/29/2022

Friendly staff, reliable and terrific mechanics, and great service!!!

Thank you for the lovely review ladies! We'll see you next time.

- Monterey

John Olds

6/29/2022

They presented options and prices, completed what was required quickly and efficiently.

Thank you John. We do our very best to provide superior information and give you the freedom to choose the best course of action for your family. Thank you for trusting us with your Tahoe.

- Pacific Grove

Anonymous

6/28/2022

On a beautiful sunny morning, I jumped into my BMW and I couldn't get the car in gear -- the obvious diagnosis was that the clutch was stuck in my last-century BMW. The Pacific team provided me realistic and honest options based on the symptoms and what we uncovered as work progressed. They took an appropriate amount of time (which I had -- this wasn't my daily driver), didn't jump to conclusions, and worked toward the right repair for the right combination of problems. Together we decided on a plan (I did my research too since the car had a high performance clutch and lightweight racing flywheel) and voila, I now have a fixed and fun BMW that feels completely different (in a very good way) and is a blast to drive (again). Thank you Pacific Motor Service!

Thanks for leaving us a fantastic story! That's really the experience we try to provide all our clients. You make it super fun and easy to work on your lovely BMW Roadster and we appreciate your trust!

- Monterey

Richard Faul

6/28/2022

You guys are great!! Fair price, awesome work and my Porsche and I couldn’t be happier. And always ready when promised. I have recommended friends and family to get their auto work done at Pacific and they too are always satisfied. And Beatrice is always professional and the best up front! Glad I have a place to get my car serviced that I can trust! ……Rick Faul

Linda Abbey

6/27/2022

As always - courteous, thorough and a pleasure to deal with

Joan Condon

6/25/2022

It is always a pleasure to work with the staff a Pacific Motors. They make you feel welcome and communicate extremely well about what is to be done. After the service, they provide detailed explanations on any further work they think is needed.

Thank you for taking the time to leave us a great review! We couldn't have written a commercial that spelled out our process any better than you did! We'll see you and your Subaru Forester for its next scheduled service.

- Monterey

Jim Martin

6/24/2022

Not cheap, but great service and attention to detail so worth every penny.

Thank you for taking the time to leave us a review Jim. You are correct; we are not the "cheapest" in town, in fact our services are quite a bit more expensive than the cheap guys. We have four ASE certified Master Technicians on our staff, hundreds of thousands of dollars worth of the most up to date, state of the art tools and electronic equipment and the best advisor staff on the planet. We pride ourselves in the details, and understand the quality of information we collect and the way we disseminate it to our clients is the most important part of the process! Thank you for trusting us with your Prius! See you next time.

- Pacific Grove

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