Testimonials - Page 47 - Pacific Motor Service Monterey

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Steve Aranoff

7/12/2022

Great and friendly service as usual!

Thank you Steve. We appreciate yo taking the time to leave a review.

- Pacific Grove

Michele Pollock

7/12/2022

Extremely professional, great tech skills to verify and remind me of appointment, punctual, offered discount I was not expecting and impeccable service to my Benz. I will be a returning customer!

Hello Michelle, We appreciate your review! We do our very best to exceed expectations every time, and hope all is well with the Mercedes. We'll see you for your next service!

- Monterey

Kimberly Marlar

7/11/2022

Professional, friendly, and efficient. Explained what needed to be done and took care of all my repairs in a day.

Thank you Kimberly, we appreciate you choosing Pacific Motor Service for you Mini's needs. We installed new brakes, serviced the brake fluid and programmed your tire pressure monitor sensors. It was a productive day.

- Pacific Grove

Cynthia Lunney

7/9/2022

They have always been excellent

Thank you Cynthia, We've been working on your family's cars for nearly two decades now and love to see you walk through the door. I remember when your 2010 Nissan Maxima was new and you were just getting ready to do a cross country road trip. It's been a reliable car for many years and will be for many more now that it has new shocks and struts all around!

- Pacific Grove

Kathryn McDonald

7/8/2022

I had an excellent service experience. I had a coupon, and even though prices had increased since the coupon came out, they honored the old price.

We're here to serve Kathryn. We look forward to seeing you next time.

- Pacific Grove

Peter Henze

7/8/2022

Got my Jeep XJ towed here after hours on the holiday weekend. They were able to get it rolled off the street where it was in a 2 hour spot when they opened. They figured out that my distributor cap had broken and got it fixed for $271 total. $216 for diagnosis and 55 for parts. They waived the labor and just included it as part of the diagnosis. Very reasonable. I think they would be my go to mechanic, if I lived in the area. Very friendly and professional.

Thank you for taking the time to leave a review Peter. I am glad we were able to get you back on the road in a timely fashion!

- Monterey

Nancy Garcia

7/7/2022

Just needed a new battery for my old car (2005). A small job, but Kyle took care of it quickly so that I wouldn't be inconvenienced. Friendly and professional service at a fair price. We have always been happy with Pacific Motor Service.

Thank you Nancy. We enjoy working with you and appreciate you choosing Pacific Motor Service for your Lexus!

- Pacific Grove

Joyce Quiroz

7/7/2022

Always thorough and very knowledgeable! Rory and Kyle are always so kind as well as other staff. I highly recommend your vehicle up- keep with Pacific Motor Service in Monterey! ☺️

Thank you for taking the time to leave us a review Joyce. Kyle and Rory do a magnificent job for our clients. They are passionate about serving the community and their vehicles and take the time to treat everyone they way they need to be treated. Kyle is now the manager of our Pacific Grove location and doing a fantastic job!

- Monterey

Jim Somerville

7/5/2022

I had 2 oil leeks coming from 2 different areas in my engine. Both areas required either removing the engine or taking apart the front end of the engine; many labor hours for each. I do not have any warning signals going off any longer and am happy with that. Also, my transmission wasn't catching gear occasionally and they trouble shooted at no extra charge and found that I was low on transmission fluid and topped it off. After the work they buffed the headlights off because there was some fluid that accidentally got on one of them, and they didn't charge me for that either. The staff is friendly and willing to do what it takes; their customer service is excellent.

Hello Jim, Thank you for trusting us with the major oil leak repairs on your lovely Mercedes AMG! We have some of the best technicians on the the Central Coast and our front office staff (Beatrice and Rory) are second to none. Truly good people who value each of our clients and their trust!

- Monterey

7/1/2022

Thank you JC!

- Monterey

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