Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4

Kevin was very responsive, polite and informative. We appreciate his assistance. We elected to decline service on our vehicle as the cost far exceeded what we expected and can afford.

Thank you for taking the time to leave a review. We’re glad to hear Kevin was helpful and kept you informed throughout the process. Our goal is to always provide clear information so customers can make the decision that’s right for them. It was our pleasure to assist you!

- Pacific Grove
5

They did a great job.

Thank you for the 5-star review Alan! We're glad we could refresh the front end of your Jeep and resolve the notorious "Jeep Wobble" you were experiencing. We appreciate your trust and are happy to hear you had a great experience with our team.

- Monterey
5

Thank you for giving us a perfect rating, Steve! We're delighted to know that you had a fantastic experience with our services. It's our goal to always provide top-notch customer service, and it's rewarding to hear that we exceeded your expectations. We appreciate your support and look forward to serving you again in the future!

- Pacific Grove
5

I have been going to Pacific Motors for a few years. I’m never disappointed in their service or their personnel. It’s comfortable when customer service is friendly. Pricing is fair for this area. I will continue with Pacific Motors because they keep my 19 year old car running and I love this Tiberon GT!

Thank you for making us a part of your 19-year journey with your Tiberon GT. We're thrilled to know that you've been consistently happy with our service and personnel over the years. Your continued support means the world to us, and we look forward to keeping your car running smoothly for many more years to come!

- Monterey
5

Great service and the job gets done correctly. I trust these people and highly recommend them to anyone who needs quality service that’s done right.

Thank you Brian for taking the time to leave us such a wonderful review! We are thrilled that you loved your experience. Our team will be pleased to hear about your high praise! Thanks for your trust, we're thankful for amazing customers like you.

- Pacific Grove
5

The service here is top notch. The staff is friendly and professional. My car always looks better inside and outside after being serviced.

Thank you for the amazing 5-star review, Ruth! We're thrilled to know that you had a top-notch experience at our service center. It's wonderful to hear that our friendly and professional staff exceeded your expectations. Your car's refreshed look after our service is a testament to our commitment to providing the best results. We look forward to serving you again soon!

- Monterey
5

Excellent service center for our Mini Cooper. Thanks for your help!

Thank you, Mary! We're thrilled to hear about your excellent experience at our service center. It's our pleasure to provide top-notch service for your Mini Cooper. Should you have any further automotive needs, please don't hesitate to reach out. We look forward to assisting you again in the future!

- Pacific Grove
5

We love taking our cars here for regular service and repairs. We find the communication and price to be superior than the dealers. It's great to find a shop You can trust.

Thank you, Andy, for the kind words! We're thrilled to be your go-to choice for car care. Providing exceptional customer service, fair pricing, and building trust with our customers are at the heart of what we do. We appreciate your continued support and look forward to serving you again soon!

- Pacific Grove
5

Very individually oriented, fair, reliable. I will definitely work with them again.

Thank you so much for your kind words, Maryann! We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

- Pacific Grove
5

AAA recommended this shop when my car needed to be towed. My car was dropped off after hours but first thing in the morning I was contacted by the shop and they gave me multiple updates throughout the day as they figured out what the issue was and what they had to do. I was very satisfied with the service provided at this location.

Thank you for the wonderful review, Abel! We know it can be stressful when your car needs to be towed, so we're glad we were able to make the experience a little easier. Keeping our customers informed throughout the repair process is important to us, and we're happy to hear that our communication and service met your expectations. It was a pleasure taking care of your Avalon!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.