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Monterey and Pacific Grove Auto Repair

4102 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Really appreciate your speed, accuracy, input, and in general expert fix-it knowledge. My Honda CRV appreciates it and so do I. Peggy

Thank you for leaving us a review Peggy! We really appreciate you choosing Pacific Motor Service.

- Pacific Grove
5

Thank you Jackie!

- Pacific Grove
5

Thank you Margret. Enjoy the Chrysler!

- Pacific Grove
5

I brought in my car to hopefully have some vibration corrected. They balanced & rotated the tires. This corrected the vibration.

Thank s for coming in Marty. We've serviced your Honda for many years and this was an easy fix!

- Pacific Grove
5

Rory completely understood the importance to our company of not having a work truck out of service for too long. They were able to diagnose the problem, quote the repair, and finish the job all in six hours on the same day. Super appreciated.

We understand the frustrations of work trucks not working and do everything we can to prioritize the most important assets of our fellow small business owners! We'll see you next time.

- Monterey
5

My second time at Pacific Motor Service. Very happy with their service. I will highly recommend to everyone.

Thank you for trusting us with your Silverado. It's frustrating when your work vehicles are not working for you, but with the starter issue resolved, life is good!

- Pacific Grove
5

Thanks for the "5 Star" Brad. We enjoy working on your Porsche!

- Pacific Grove
5

I have been coming here for about 2 years now, and they have always treated me with respect and have taken care of my vehicles in a timely manner and with fair pricing. The two who run the front counter are masters of hospitality and I highly recommend anyone looking for a new shop to come here!

Thank you for your shining referral Terrell! Rory and Beatrice do a fantastic job with our clients. We have modeled our approach to customer service based on what I learned while working in the hospitality industry, specifically Pebble Beach. We do our very best to make every touchpoint memorable. I'm so glad you noticed. We'll see you next time.

- Monterey
5

Our family is not local to the Monterey Bay area but with my daughter being a student at the university and experiencing some car issues we needed to find a repair shop quickly. We are so grateful to have found Pacific Motor Service. They were extremely accommodating, professional and very pleasant to deal with. A thorough job and great customer service are definitely their objectives, not to mention they guarantee their work.

Hello Beatriz. Thank you for letting everyone know about us. We certainly emphasize customer service and expedient information gathering and repair. Our goal is to service the vehicle, and most of all to serve our guests. We have a 3 year/36,000 mile warranty and are here for you and your daughter's Toyota Rav4.

- Monterey
5

Now this is service!

Now that's the response we're hoping for! Thank you for bringing us you Yukon to work on. Air conditioning systems can be tricky to diagnose and repair, but thank to our fantastic technical staff, we were able to nail this one.

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.