To be fair I am not familiar with the cost of living in these parts and Pacific Motor Services did good work... But my sticker shock left me open mouthed. Almost $900 labor cost for a max 2 hr job. I should have put off this elective pump replacement til my travels brought me to less stratospheric cost-of-living
Hello Frank, Thank you for leaving us a review. The cost of living is definitely a consideration and a big part of being on the Monterey Peninsula. We are in one of the top two or three most expensive areas to live in the United States. The elective surgery you performed on your Prius, a water pump and thermostat was a job you requested us to do in the spirit of preventative maintenance, so could have been done elsewhere at a later date. That said, the labor performed was far more than two hours which explains the cost of labor. I hope you understand these rates are not atypical for this area. Your Prius is safe and reliable and the water pump will last the rest off the life of the vehicle, so please rest assured, the service you requested will extend the life of the vehicle.
- Monterey