Hello Elizabeth, One of our focuses is to treat the automotive industry as a part of the hospitality industry versus a part of the mechanical/industrial world. We service cars, but we serve people. We want you too feel values and taken care of, because you are.

Thank you leaving us a Five Star rating David.

Thank you for trusting Pacific Motor Service with your Ford Explorer and your very important brake service.

Thank you for taking the time to leave us a review Steve. Although we don't do much with electric cars yet, we were happy to help you with a tire rotation. Have a great day.

Hello Frank, Thank you for leaving us a review. The cost of living is definitely a consideration and a big part of being on the Monterey Peninsula. We are in one of the top two or three most expensive areas to live in the United States. The elective surgery you performed on your Prius, a water pump and thermostat was a job you requested us to do in the spirit of preventative maintenance, so could have been done elsewhere at a later date. That said, the labor performed was far more than two hours which explains the cost of labor. I hope you understand these rates are not atypical for this area. Your Prius is safe and reliable and the water pump will last the rest off the life of the vehicle, so please rest assured, the service you requested will extend the life of the vehicle.

Hello Chuck and welcome to Pacific Motor Service! We really enjoyed working with you. I'm really glad Kyle did a good job for you. He's an outstanding teammate and does a fantastic job with our clients. We'll get started on the engine and transmission work on your Chevy Suburban when you get back from your trip.

Great seeing you Mark! We did a lot of work on the ole' Silverado last week. New spark plugs,, wires and a handful of fluids with a clean bill of health. We were able to replace the leaky radiator under warranty too. See you next time.

Hello Doug, thank you for being a loyal client! We enjoy you and your venerable Mercedes. Fresh oil, new brakes, and an infusion of power steering fluid and your good for a few more years.

Thank you for leaving us a review Bill. We enjoy working with you and your Lincoln Towncar! We'll see you next time.

Hello Bane, Thank you for choosing Pacific Motor Service to service your Mazda. We prioritize our relationships and place a premium on bringing the right people on the team to represent our company and our community. Kyle and Kevin do a great job!