Testimonials - Page 58 - Pacific Motor Service Monterey

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Jeff Brauner

2/9/2022

Prompt,thorough and integrity best describes Pacific Motor Service.

Thank you for the kind remarks Jeff. Integrity is our top priority. Thanks for bringing in your RAV 4 for service.

- Pacific Grove

Kenley Butler

2/9/2022

Prompt, friendly, trustworthy and capable. I couldn’t ask for better customer service from Rory and Beatrice.

Thank you for the feedback. Rory and Beatrice are indeed excellent! Thank you for noticing and letting the world know!

- Monterey

Brenda O

2/9/2022

Rory was outstanding in his assistance and support of my beloved vehicle! That are my new go to shop for all motor vehicle needs.

Hi Brenda, Rory is outstanding and used to own a Nissan Xterra, so knows exactly where to look when things go wrong. We'll see you next time for your routine maintenance visit.

- Monterey

Karina Rocha

2/8/2022

Always so friendly and great work!

We appreciate you taking the time to leave us a review, and thank you for choosing Pacific Motor Service for your Mercedes' maintenance needs.

- Monterey

Daniel Gho

2/8/2022

Excellent service

Thank you Daniel, for your review and for bringing your Chevy Silverado to us for service.

- Pacific Grove

Shawn Warehime

2/8/2022

Very helpful and knowledgeable gentlemen when my car broke down. Will definitely be my go to mechanic in the future. Thought it would have been fair to waive the day of storage fee given everything, but maybe I need to be a return customer before something like that.

Thank you for taking the time to leave us a nice review. Unfortunately we could not save your Kia's engine, but hopefully the manufacture's warranty will cover the loss. As for the storage, the vehicle was on the lot for several days and Kyle only charged one day of storage. I assure you as we build a relationship with you, many more concessions will be made.

- Pacific Grove

V Marie

2/7/2022

Kyle, Kevin and everyone else here are extremely helpful. I’ve had to lean on them a lot for a troublesome vehicle and they’re always extremely patient and efficient. Thank you guys!

Thank you for taking the time to leave us a kind review V Marie! We specialize in troublesome vehicles, so you are in good hands with Pacific Motor Service!

- Pacific Grove

Julia & David Conover

2/3/2022

I appreciate the attention to detail in preparing an estimate of cost and time. Both Rory and Beatrice are extremely helpful and pleasant.

Rory and Beatrice are awesome! Thank you for letting us know they are doing a great job! They will definitely keep your Prius happy and healthy.

- Monterey

Tanya Johnson

2/2/2022

As always, efficient, friendly service!

Thank you for taking the time to leave us a review Tanya. We appreciate you bringing your Mercedes to us for service.

- Pacific Grove

Yunuen Del Castillo

2/1/2022

They are all awesome at Pacific Motor. I made an appointment to have several things done. Both Kyle and Kevin were courteous, friendly and professional both on the phone and when I arrived. Long story short, they fixed all the things we needed done and in a very timely manner.

Thank you for taking the time to leave us a fantastic review Mr. Del Castillo. Our goal is to impress you with our service and to keep your vehicles safe and reliable. Your Mazda is ready for the mountain adventure! See you when you get back. Your Tires and new brakes will keep you on the wintery roads for sure.

- Pacific Grove

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