Monterey and Pacific Grove Auto Repair

4141 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

The whole experience was brilliant. Kyle was friendly and helpful

Hello Christopher, Kyle does a great job keeping our clientele happy. Our intent is to add value to everyone we see. Hopefully we'll see you and your HRV back in the future.

- Pacific Grove
5

Great service and fair prices. Kyle in Pacific Grove has always been very professional and personable. PMS has been taking care of our Lexus for over six years; it's 17 years old and runs great!

Hello Nancy, We really appreciate you for choosing Pacific Motor Service. Even though your Lexus is now 17 years old, we believe today's cars can last 20-25 years and up to 250,000+ miles if maintained properly. So far, you have done a great job taking care of yours. Keep up the good work!

- Pacific Grove
5

Very friendly. They explain things well and let you know what is most important and what can wait a little while. I would recommend.

Thank you for leaving us a review Tea. We really appreciate you choosing Pacific Motor Service for all your vehicle maintenance needs.

- Monterey
5

Good afternoon Mr. Chairman, Thank you for taking the time to leave a 5 Star rating! We work hard to please our clients. In fact, we were awarded the AAA 2021 Top Shop award for the Western United States.

- Monterey
5

See below

Thank you for bringing your Mini into us for service Jean. We've been working with you and your son John for many years now and really enjoy working with you. Now that we've installed a new valve cover, spark plugs and ignition coils, you are ready for the track once again!!

- Monterey
5

Kevin and his team are polished, professional, and trustworthy. This is a business I would highly recommend.

Thank you for the glowing review David. We appreciate your trust and endorsement. I am happy you choose Pacific Motor Service as your "go to" for the repairs and maintenance of your lovely Lexus.

- Pacific Grove
5

Pacific Motors knows how to do it right, and they execute on that knowledge. Pacific Motors has one of the best customer service ethics I know of. They are competent and always a pleasure to deal with!

Hi Steve, Thank you for leaving such a kind review. we believe we can be the best in the world at informing our clients of their vehicles' needs. Customer service is an element of the industry that is commonly overlooked. We do our best to check both boxes. Fortunately your Lexus only needed the push of a button and you were on your way.

- Pacific Grove
5

Customer services is excellent

Hello Sylvia, thank you for taking the time to leave us a review! We enjoy working with you and appreciate you bringing your Audi to us for service.

- Monterey
5

Great service we use Pacific Motor Service for all of our vehicles

Hello Joseph, I know you were in a bind when your Toyota Sienna was towed in, but after an inspection, we discovered it simply needed a battery. We complete a full preventative maintenance inspection every time we see our clients' vehicles specifically to head off these kinds on inconveniences. hopefully you'll choose us as your go to shop and we'll keep your Toyota safe and reliable for years to come.

- Pacific Grove
5

Thank you for leaving us a 5 Star rating. We enjoyed working with you and your Lexus all set after its oil service.

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.