Testimonials - Page 60 - Pacific Motor Service Monterey

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Karina Rocha

2/8/2022

Always so friendly and great work!

We appreciate you taking the time to leave us a review, and thank you for choosing Pacific Motor Service for your Mercedes' maintenance needs.

- Monterey

Daniel Gho

2/8/2022

Excellent service

Thank you Daniel, for your review and for bringing your Chevy Silverado to us for service.

- Pacific Grove

Shawn Warehime

2/8/2022

Very helpful and knowledgeable gentlemen when my car broke down. Will definitely be my go to mechanic in the future. Thought it would have been fair to waive the day of storage fee given everything, but maybe I need to be a return customer before something like that.

Thank you for taking the time to leave us a nice review. Unfortunately we could not save your Kia's engine, but hopefully the manufacture's warranty will cover the loss. As for the storage, the vehicle was on the lot for several days and Kyle only charged one day of storage. I assure you as we build a relationship with you, many more concessions will be made.

- Pacific Grove

V Marie

2/7/2022

Kyle, Kevin and everyone else here are extremely helpful. I’ve had to lean on them a lot for a troublesome vehicle and they’re always extremely patient and efficient. Thank you guys!

Thank you for taking the time to leave us a kind review V Marie! We specialize in troublesome vehicles, so you are in good hands with Pacific Motor Service!

- Pacific Grove

Julia & David Conover

2/3/2022

I appreciate the attention to detail in preparing an estimate of cost and time. Both Rory and Beatrice are extremely helpful and pleasant.

Rory and Beatrice are awesome! Thank you for letting us know they are doing a great job! They will definitely keep your Prius happy and healthy.

- Monterey

Tanya Johnson

2/2/2022

As always, efficient, friendly service!

Thank you for taking the time to leave us a review Tanya. We appreciate you bringing your Mercedes to us for service.

- Pacific Grove

Yunuen Del Castillo

2/1/2022

They are all awesome at Pacific Motor. I made an appointment to have several things done. Both Kyle and Kevin were courteous, friendly and professional both on the phone and when I arrived. Long story short, they fixed all the things we needed done and in a very timely manner.

Thank you for taking the time to leave us a fantastic review Mr. Del Castillo. Our goal is to impress you with our service and to keep your vehicles safe and reliable. Your Mazda is ready for the mountain adventure! See you when you get back. Your Tires and new brakes will keep you on the wintery roads for sure.

- Pacific Grove

DAVID LACY

1/31/2022

Clean, orderly shop. Nice friendly staff. Actually took the time to show me the problem, explain the problem, and how they will fix the problem and why. That doesn’t happen very often anymore.

Hello David. Thank you for your review. We really enjoy doing business with people who appreciate our level of communication and customer service. Please let us know when you're ready to move forward with the repairs to you Mini and we'll get right on it.

- Pacific Grove

yunuen del castillo

1/29/2022

Great place to have your car worked on. I made an appointment and our car was ready that same day. Both Kyle and Kevin were professional, courteous and helpful getting our car ready for the mountains. Prices are fair, turn around time is great, and their work is honest. Definitely will be back to have our other car serviced and worked on when the time comes.

- Pacific Grove

Bob Purvis

1/29/2022

Great as usual.

Thank you for the review Bob! We appreciate you trusting us with your beloved Lexus. New brakes and you're good to go.

- Monterey

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