Testimonials - Page 62 - Pacific Motor Service Monterey

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Michele Benjamin

1/7/2022

Since I am not a mechanic and know little about how cars work, it is important to have an auto repair business I can trust to ensure that my car stays in good working order at all times. Happily, Pacific Motors is just the place! The work they perform is always complete and reliable and it is clear they work with integrity and commitment to the best result. Pacific Motors is the great kind of car repair business most people hope for and don't always find!

Thank you for the glowing review Michele!! Part of our process is to bring only the most qualified people on the team. People who match our values structure and can be trusted to be an ambassador of the community, as well as the automotive industry. I am particularly pleased when our clients notice our efforts, and take the time to let us know! Now that your Honda Accord is equipped with a brand new timing belt, she'll be safe and reliable for years to come!

- Pacific Grove

Chuck Eads

1/7/2022

Had a belt break and Rory was quite accommodating and made the repair happen the same day. Very friendly and professional. I would have no problem using his services again!

Thank you for leaving us a nice review Chuck. We do our very best to get our clients back on the road as quick as possible. Fortunately the drive belt on your son's Tacoma was relatively simple. Let us know if you'd like us to perform any of the maintenance items we discussed.

- Monterey

Ari Delara

1/6/2022

Very friendly staff! They took the time to explain what was going on with my vehicle and why they were suggesting certain services. They also found issues I wasn't aware of (new battery, tune-up) and my vehicle feels better than when I bought it.

Allan Zackler

1/6/2022

Friendly fast professional service

Hello Allan, Thank you for trusting us with your BMW! Oil service and air filters for the cabin and engine and you're all set. We'll see you next time.

- Pacific Grove

Lisa Porch

1/5/2022

All good.

Thank you for bringing your Acura to us for service Lisa. We'll see you next time.

- Pacific Grove

Bernie Clum

1/5/2022

Rory is great, place is tidy, prices fair for good quality work. Love this place

Thank you for your review Mr. Clum. We appreciate you trusting us with your Acura's service.

- Monterey

Alec Weyrauch

1/5/2022

Good service, solid communication.

Thank you for leaving us a 5 Star rating Alec. With four new tires on your Ford Fusion you'll be good to go for a long time.

- Pacific Grove

S R

1/1/2022

Pacific Motor Service has been our go-to for any automotive service needs for the last 10 years. They are efficient and honest in communicating any repair needs for our SUV.

Thank you for leaving s a kind review SR. It makes me happy to know that what we do means enough to you that you've continued to visit us for over 10 years!

- Monterey

Frances Joan

12/30/2021

I spoke with Beatriz for my entire experience and she was extremely helpful and kind. My car broke down a few days ago and although I was pretty stressed out with the situation I felt better after speaking with Beatriz. She took the time to explain everything to me and made sure that I understood what was wrong and what they could do to fix it. Great service as well. Am definitely using them as my primary car repair shop. :)

Hello Joan, I apologize for the delay in response. I am glad we were able to take care of you in such good order. We pride ourselves, and put a lot of time and energy in communication and easing the mind of our clients. We have a fantastic team and Beatrice is a key part of our organization. Thank you for taking the time to leave us a review!

- Monterey

Kevin Smith

12/29/2021

Thank you for leaving us a 5 Star rating! We appreciate you choosing Pacific Motor Service!

- Pacific Grove

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