Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Did an amazing job on my vehicle and did returned it very quickly. Kept me very informed and their customer service was extremely friendly.

5

Great as always. They look after you and are pro-active on what "issues" may come up with your car in the near future.

Hello Terrence, Thank you for trusting us with your Lexus and Toyota! We really appreciate you being a loyal client for decades!

- Monterey
5

Super helpful to us, and from what I could tell while waiting at their shop, to everyone else that used their service too!

Thank yo for leaving us a review Mr. Pham. Thank you for noticing the effort we make in serving our clientele. Being friendly and helpful is important to us, as many of the people we see are in a "crises-management" situation and need their stress to minimized! Fortunately your BMW only needed to resolve a tire issue!

- Monterey
5

Hello Paul, Thank you for leaving us a 5 star rating! We appreciate you choosing Pacific Motor Service to handle your emergency. I have a Nissan X-Terra too, and although they don't need much TLC, sometimes things go wrong. I'm glad we were able to find and fix your coolant leak!

- Monterey
5

Wow, excellent service from phone call, AAA drop off, shuttle service, to vehicle repair!!!! My vehicle breakdown on vacation in Monterey. So blessed we broke down on Thursday because Rory and Beatrice were able to get me in same day, diagnose the problem, replace my alternator, belt and battery next day so I could resume my vacation. Blessed by the quick turnaround, above and beyond professional customer service and excellent mechanical repair. Highly recommended garage by AAA tow truck too!

Thank you for bringing your truck to us. We are one of the few AAA approved shops on the peninsula and take pride in being able to handle any problem in short order. Rory and Beatrice are the best and our technicians can't be beat! I'm glad you had a safe trip back home.

- Monterey
5

Excellent service all around. Honest and trustworthy. So happy to have found this gem of a shop!

Thank you for taking the time to leave us a nice review Ms. Martin. We'll see you next time its time to service your lovely Ford Focus!

- Monterey
5

Consistently great service and feedback.

Hello Mark. You know us! We do our it's our goal to exceed the expectations of every guest, every time!! Have a great week.

- Pacific Grove
5

Thank you for leaving us a 5 Star rating Shannon. We appreciate you trusting us with the service on your your lovely Lexus!

- Pacific Grove
5

Your service is outstanding in every way. I give every category 5 stars!

Hi Sharon. You have been a loyal client for many years. We really appreciate you choosing us and hope to always exceed your expectations!

- Pacific Grove
5

Thank you for the fabulous rating Chris. You're the best. See you next time.

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.