Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Hello Ilge, thank you for leaving a 5 star rating. Unfortunately we couldn't replicate your stalling concern for your Ford Escape. Hopefully the new battery you installed will take care of the issue.

- Pacific Grove
5

Called on Friday, scheduled drop off for Monday. Diagnosed, repaired and back to me by 5 PM. Great, friendly, efficient service.

Good morning Chalet. Thank you for taking the time to leave a review. I'm glad we were able to take care of your Lexus in a timely fashion and I'm glad you were able to take advantage of our 3 year/36,000 warranty program as well!!

- Monterey
5

Great customer service. They answered all of my questions both in person and over the phone multiple times. Always very patient and helped me understand what was going on at all times.

Thank you for taking the time to leave a 5 star rating. We appreciate you bringing your Hyundai Sonata in for repairs. Fortunately you were able to use our 3 year/36,000 mile warranty to get you back on the road!

- Pacific Grove
5

It is always a pleasure to bring my '09 Escape in for service. Everyone is super friendly, professional, and gives a personal touch. It's great to have a place I can trust!

Thank you for taking the time to leave us a nice review Elrond! We have a small fleet of Ford Escapes in the fold and are very happy you chose us with the maintenance of yours! Trust is very important to us and we spend a lot of time and energy perfecting our communication and skills and providing the appropriate level of training so our technicians can stay on the cutting edge of the constant moving automotive industry! Oh and by the way, we have the most Knowledgeable and friendly staff in the industry. Thanks for noticing!!!

- Monterey
5

Progressive

Thank you for leaving us a 5 Star rating Patrick! We don't see very many Saturns around any more. It was a pleasure working on yours!

- Pacific Grove
5

Thank you for leaving us a 5 Star rating Joe. We appreciate you trusting us with your fleet!

- Monterey
5

Staff was very efficient, polite and on time.

Hello Alan, We appreciate you trusting us with your brand new Kia K5! We serviced your previous car before and are happy you are staying with us for the maintenance of your new steed!

- Monterey
5

Thank you for leaving us a 5 star rating Emily. Please let us know if your Ford Explorer needs anything else.

- Monterey
5

Thank you for leaving us a 5 Star rating Marianne! We hope to build a long term relationship with you to keep your Volkswagen Tiguan happy and healthy for many years to come.

- Monterey
5

Very reliable and always makes an effort to get my car in, even when they are busy.

Hi Alis, Thank you for the 5 Star rating! We enjoy working with you and your lovely Subaru!!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.