Monterey and Pacific Grove Auto Repair

4141 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

They were patient with my reschedule and did what was asked with accurate recommendation only to replace battery Good job

Thank you, Susan George, for your 5-star review! We're pleased to hear that our service met your expectations. We pride ourselves on providing accurate recommendations and ensuring our customers are satisfied. We appreciate your business and look forward to serving you again in the future!

- Pacific Grove
5

I've only been there once but I had a very good experience. It's a small place so the people you talk to know what is going on in the back. They did the service I needed on my Toyota truck and found a couple of things I hadn't noticed. The pricing seemed reasonable compared to other places in the area and the work was done promptly.

Thank you for the great review, Steve! We're thrilled you had a positive experience with us. It's wonderful to hear that our personalized service and attention to detail made a difference. We're here for all your vehicle needs whenever you're ready.

- Monterey
5

Just a quick stop for tire repair this time. Rory said to come in when it was convenient for me and they would take care of it. I did that within an hour and was in and out quickly. Kind of that small town folksy feel. These are still the good ole days!

5

Always excellent service and work!

Thank you for taking the time to leave such a kind review, Dave! We are thrilled to hear that you consistently receive excellent service from us. Your satisfaction is our top priority, and we look forward to continue providing exceptional service for you in the future!

- Monterey
5

Happy first time customer. Oil and filter change, tire rotation and inspection done in about an hour for less than half the Honda dealer's charge. Courteous, honest, efficient staff and comfortable, quiet lounge.

5

… first time using this company, but it won’t be your last incredibly professional, thoughtful and thorough

Dear Carl, thank you for such a wonderful review! We're happy to know that our service exceeded your expectations. We can't wait to serve you again soon!

- Monterey
5

Very excellent from the beginning to the end, there are one of the best experiences I had dealing with automotive needs and fair price and Beatrice was very helpfull and knowledgeable and a great smile made my experience comfortable, and finish exactly in a timely matter quick a good and clean I give them an 10 on a scale as and excellent... Going back for all my automotive needs. Paul Sampognaro. Approved....

Thank you so much, Paul, for this glowing review! We're thrilled to hear that you had an exceptional experience with us. Beatrice will be delighted to learn that her excellent customer service made a positive impact on your visit. We look forward to serving you again for all your automotive needs!

- Monterey
5

I have taken my Jeep here for service and repair for 10 years. Pacific Motors has kept it running beautifully.

5

First time using this repair shop. Great experience. Friendly staff and they seem to be operating an honest business geared towards high quality service. My car was repaired on time and with a slightly lower cost than the original estimate.

Thank you for choosing our repair shop, Mike! We're thrilled to hear about your great first experience with us. Providing friendly service and high quality repairs is what we strive for. We aim to be transparent and deliver our services on time and at fair costs. We look forward to serving you again!

- Monterey
5

Rory and Beatrice are awesome and the service at Pacific Motors is exceptional. Staff is always friendly, courteous, honest and willing to help and explain things. I love this place and cannot say enough good things about it!

Thank you Margaret for acknowledging Rory and Beatrice! We always strive to provide exceptional service and ensure our customers feel welcome and valued.

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.