Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Friendly customer service. Professional work.

Thank you for the kind words, John! We're thrilled that you had a great experience with us. We take pride in providing excellent customer service and professional work. If you have any further questions or need assistance, please don't hesitate to reach out!

- Pacific Grove
5

I came in originally to have a few things taken care of on the weekend before Thanksgiving and they had my car ready the next day. The TPMS light turned back on but I didn't have time to go back until last week. They recalibrated the system and changed my battery in my key fob for free. They have great customer service and I'm assuming they were just in a hurry the first time. I will be going back

Thank you, Eli, for choosing us for your car needs! We're delighted that you had a positive experience. We apologize for any inconvenience caused initially and appreciate your understanding. We will ensure that everything is taken care of promptly next time. We look forward to serving you again!

- Monterey
5

Great customer service Done within the scheduled time Recommending to friends/family

Thank you, Epi, for your kind words! We're thrilled that you had a great experience with our customer service team. It's fantastic to hear that we were able to meet your expectations and even better when we hear that you'll be recommending our service to others. We look forward to serving you and your loved ones in the future!

- Monterey
5

I went to Pacific Motor Service because a friend recommended the and now will recommended them! They need a fast professional job and everything that needed to be fixed was fixed! Beatrice kept me informed the entire time, give her a call, you won't be sorry

Thank you, Dirk! We're glad a friend referred you to us, and we're thrilled you had a positive experience. Beatrice will be happy to hear she made a difference. We appreciate your recommendation too!

- Monterey
5

My recent experience with Pacific Motor Service-Monterey was exemplary, as I knew it would be. Their staff is top rate: professional, courteous, and efficient!

Thank you, Lee, for your kind words! We take pride in delivering top-notch service to our customers, and we're thrilled that you had a great experience. Our team will be delighted to hear your feedback. It's customers like you that make our job so rewarding!

- Monterey
5

Timely repairs. Straightforward assessment of problems and honest cost estimates. A very positive experience.

Thank you for the glowing review, Mark! We're delighted to hear that you had a positive experience with us. Providing honest assessments and transparent cost estimates is our top priority. We understand the importance of timely repairs, and we're glad that we could meet your expectations. If you need any further assistance, don't hesitate to reach out.

- Pacific Grove
5

We have relied on PMS for the last several years and they have met our expectations.

Thank you for your loyalty, William. It's great to hear that we've consistently met your expectations. We appreciate your feedback and look forward to serving you for many more years.

- Monterey
5

Thank you for the 5-star rating, Susan! We are thrilled to hear that you had a positive experience with us. If there's anything else we can do to make your experience even better, please let us know!

- Monterey
5

Great service! Always quality work.

Thank you for the fantastic rating, Matt! It's wonderful to hear that you always receive great service and quality work from us. We aim to consistently exceed your expectations and provide top-notch service. We look forward to serving you again soon!

- Pacific Grove
5

I recently purchased a 2013 Toyota Prius and needed to find a mechanic that could work on hybrid vehicles. I saw Pacific Motor Services ad and thought I'd give them a try. I took my car in for the free inspection and they were very thorough and quick. They found a few things that I needed to do and I will be back to have the work done. All and all, they seem very reliable and I look forward to having them do any future maintenance on my vehicle. I will also recommend them to my friends and family.

Thank you, Denise, for choosing Pacific Motor Services for your hybrid vehicle! We're thrilled to hear that our team provided excellent service during your free inspection. We look forward to helping you with any future maintenance needs. Don't forget about our referral program if your friends and family need reliable service too!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.