Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Hello Paul, Thank you for leaving us a 5 star rating! We appreciate you choosing Pacific Motor Service to handle your emergency. I have a Nissan X-Terra too, and although they don't need much TLC, sometimes things go wrong. I'm glad we were able to find and fix your coolant leak!

- Monterey
5

Wow, excellent service from phone call, AAA drop off, shuttle service, to vehicle repair!!!! My vehicle breakdown on vacation in Monterey. So blessed we broke down on Thursday because Rory and Beatrice were able to get me in same day, diagnose the problem, replace my alternator, belt and battery next day so I could resume my vacation. Blessed by the quick turnaround, above and beyond professional customer service and excellent mechanical repair. Highly recommended garage by AAA tow truck too!

Thank you for bringing your truck to us. We are one of the few AAA approved shops on the peninsula and take pride in being able to handle any problem in short order. Rory and Beatrice are the best and our technicians can't be beat! I'm glad you had a safe trip back home.

- Monterey
5

Excellent service all around. Honest and trustworthy. So happy to have found this gem of a shop!

Thank you for taking the time to leave us a nice review Ms. Martin. We'll see you next time its time to service your lovely Ford Focus!

- Monterey
5

Consistently great service and feedback.

Hello Mark. You know us! We do our it's our goal to exceed the expectations of every guest, every time!! Have a great week.

- Pacific Grove
5

Thank you for leaving us a 5 Star rating Shannon. We appreciate you trusting us with the service on your your lovely Lexus!

- Pacific Grove
5

Your service is outstanding in every way. I give every category 5 stars!

Hi Sharon. You have been a loyal client for many years. We really appreciate you choosing us and hope to always exceed your expectations!

- Pacific Grove
5

Thank you for the fabulous rating Chris. You're the best. See you next time.

- Monterey
5

Hello Ilge, thank you for leaving a 5 star rating. Unfortunately we couldn't replicate your stalling concern for your Ford Escape. Hopefully the new battery you installed will take care of the issue.

- Pacific Grove
5

Called on Friday, scheduled drop off for Monday. Diagnosed, repaired and back to me by 5 PM. Great, friendly, efficient service.

Good morning Chalet. Thank you for taking the time to leave a review. I'm glad we were able to take care of your Lexus in a timely fashion and I'm glad you were able to take advantage of our 3 year/36,000 warranty program as well!!

- Monterey
5

Great customer service. They answered all of my questions both in person and over the phone multiple times. Always very patient and helped me understand what was going on at all times.

Thank you for taking the time to leave a 5 star rating. We appreciate you bringing your Hyundai Sonata in for repairs. Fortunately you were able to use our 3 year/36,000 mile warranty to get you back on the road!

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.