Testimonials - Page 73 - Pacific Motor Service Monterey

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Jim Medeiros

11/10/2021

We were traveling to Carmel in September and had trouble on the road. AAA referred us to Pacific Motor Service and I am completely satisfied with the service provided. The diagnosis was complete and the quality of the work performed was very good and at a fair price. I enjoyed dealing with them and would use them again if I lived in the Monterey area.

Thank you for your kind words Jim. We are glad to have been of service in your time of need. Now that you have new brakes on the Toyota Camry, you're ready for another road trip! Stay safe.

- Monterey

Roger & Adrienne Denk

11/9/2021

As always a pleasure doing business with Pacific Motors in Monterey. Professional staff, disclosures of costs always, excellent turn around time.

Thank you for your excellent review Roger! We really enjoy working with your family as well. We do our best to keep you Mercedes in top shape!

- Monterey

Val Gaino

11/8/2021

Beatriz and Rory were very friendly and responsive. They were patient and answered all my questions. The mechanics solved a bad axel mystery that had me previously back and forth to other mechanics several times in a few months with no solution. My Subaru was fixed quickly! Thank you!

Hello Val, Thank you taking the time to leave us a review. We really appreciate it. Sometimes our vehicles throw us a curve ball with hard to solve issues. Our professional staff is second to none. We have ASE Certified Master Technicians and a pool of very smart support staff. Thanks again for trusting us with your mystery and we hope to see you again.

- Monterey

Buz Joseph

11/3/2021

Thanks for fitting me in during my narrow window of time.

Thank you for choosing us to service you Toyota Prius Buz.

- Pacific Grove

Linda Sanders

11/3/2021

Excellent service and good mechanics.

Thank you for trusting us with your lovely Lexus. We really enjoy working with you!

- Monterey

David Silverstein

10/28/2021

Excellent service and very friendly staff

Thank you for your comments Mr. Silverstein. You came to us with a concern about a potential problem with your Prius hybrid battery, but our inspection confirmed everything is operating properly. I am glad you made it home safely and were able to enjoy your trip.

- Pacific Grove

Sandra Wade

10/28/2021

Excellent friendly customer service, attentive, accommodating and all work done in a timely manner.

Hollo Sandra, Thank you for bringing your Ford Escape to us for service. Kyle and Kevin do a fantastic job in our Pacific Grove location (Rory and Beatrice in Monterey). We pride ourselves in providing world class customer service and focus on quality work done on time!

- Pacific Grove

Bala Padmakumar

10/28/2021

Excellent and timely service. Both Rory & Beatrice at the front desk were knowledgeable, proactive & professional.

We couldn't have said it better Bala. We enjoy working with you and taking care of your Acura (MDX). No that you have new brakes, you'll be safe and sound for the winter.

- Monterey

Ed Clifton

10/26/2021

As aways everything done professionally and ably communicated.

Thanks for the kind words Ed. We appreciate your long time loyalty and trust. We have a fantastic staff, and appreciate you noticing. Rory and Beatrice do a fabulous job communicating the the vehicles' needs and take vehicle maintenance very seriously!

- Monterey

Don Livermore

10/24/2021

Clean, efficient and trustworthy.

Hello Don, Thank you for taking the time to leave us a review. We appreciate you trusting us with your Ford Sport Track. We enjoy working with you and will be here next time you need us!

- Pacific Grove

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